Helloprint

Senior Platform Engineer — AI Infrastructure

Helloprint
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3 days ago
Rotterdam, NetherlandsSenior

Responsibilities

  • Define and enforce SLOs, SLIs, and error-budget policies across critical customer journeys and services.
  • Expand distributed observability, tracing, telemetry, and automated diagnostics across microservices, queue workers, and cloud infrastructure.
  • Develop progressive delivery workflows with canary traffic shifting, automated health gates, and SLO-driven rollbacks.
  • Architect and operate runtime infrastructure for AI agents, semantic pipelines, and background automation.
  • Manage AI runtime costs, model and token budgets, latency, rate limits, queue backpressure, and provider availability.
  • Drive FinOps practices and optimize Google Cloud compute, storage, and infrastructure budgets.
  • Lead on-call incident response and blameless post-mortems, converting root causes into automated tests, synthetic checks, and guardrails.
  • Own capacity forecasting, dependency isolation, load testing, disaster recovery validation, and RTO/RPO readiness.
  • Manage Terraform-based infrastructure workflows, Google Cloud Run environments, IAM least privilege, and Secret Manager.
  • Build internal platform tooling, runbooks, and self-service deployment capabilities to reduce toil and improve developer experience.

Requirements

  • Proven experience operating and scaling high-traffic distributed production systems with demanding uptime, latency, and release-safety requirements.
  • Strong troubleshooting skills across Linux, containerized runtimes, relational and NoSQL databases, Redis queues, and cloud network boundaries.
  • Extensive hands-on experience with Google Cloud Platform, Google Cloud Run, and Terraform.
  • Demonstrated ability to monitor, analyze, and optimize cloud and AI runtime costs.
  • Practical experience configuring Sentry and Google Cloud Monitoring for error reporting, tracing, SLI tracking, and canary gates.
  • Proficiency in Python or TypeScript/JavaScript for platform tooling.
  • Practical working familiarity with modern PHP in a Laravel ecosystem.
  • Familiarity with operationalizing LLM integrations, embeddings and vector workflows, rate-limited external APIs, or background task orchestration.
  • Pragmatic engineering approach emphasizing durable guardrails, deterministic automation, and reduced manual intervention.

Benefits

  • Opportunities to grow within the role and across HelloPrint.
  • International work environment with more than 100 professionals from 20+ nationalities in Rotterdam or Valencia.
  • Opportunity to shape a high-growth, AI-driven company with substantial ownership and impact.
  • Freedom to take initiative and drive projects with experienced leaders.
  • 24/7 HelloFit gym access, UrbanSportsClub discount, company events, and company-sponsored healthy meals every day.
  • Work location is Rotterdam or Valencia.

Tech Stack

AstroGitHub ActionsGoogle CloudJavaScriptLaravelLinuxPHPPythonRedisTerraformTypeScript

Categories

DevOpsSite Reliability
Helloprint

About Helloprint

51-200 employees
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