1 day ago
Reston, VA, USASenior
Base Salary
$131k - $222k/yr
Responsibilities
- Own and provide strategic technical guidance for the Microsoft Dynamics CRM platform.
- Partner with functional and business owners to support, improve, and implement enterprise CRM solutions.
- Translate business requirements into scalable, secure, and sustainable Dynamics 365 and Power Platform architectures.
- Design, test, implement, and support end-to-end CRM solutions, including integrations, security, and scalability.
- Maintain platform alignment with the Lead to Contract value stream and enterprise architecture, reporting, governance, and business objectives.
- Collaborate with engineers, development teams, functional teams, executives, and business stakeholders to advance projects.
- Participate in the full business development lifecycle, from opportunity identification through proposal development and contract award.
- Advocate for Microsoft Dynamics CRM and Power Platform technical and functional best practices.
Requirements
- Bachelor’s degree in Computer Science or an equivalent technical field.
- At least 7 years of hands-on experience designing, creating, customizing, and configuring Microsoft Dynamics CRM solutions.
- At least 5 years of experience working on projects using Agile SDLC methodology.
- At least 5 years of experience with Dynamics CRM security roles and application configuration.
- At least 5 years of experience managing Microsoft Power Platform environments.
- At least 5 years of experience implementing scripting solutions using PowerShell, Python, .NET/C#, JavaScript, or equivalent.
- Preferred experience with GitHub Copilot CLI or equivalent, SQL Server, web servers, OAuth, Microsoft Azure, Microsoft 365, and Microsoft Fabric.
- Preferred experience with Dynamics CRM Web APIs and integrations with third-party applications such as LinkedIn Navigator, Introhive, and Marketo.
- Microsoft Dynamics 365 and/or Power Platform certification is preferred.
- Strong communication, facilitation, active listening, collaboration, analytical, root-cause analysis, and problem-solving skills.
Tech Stack
Categories
Solutions Engineering
About ICF
ICF is a global consulting and technology services firm serving government and commercial clients across domains such as energy, health, climate, and digital modernization. It delivers advisory, program implementation, analytics, and software-enabled solutions on platforms like ServiceNow. Founded in 1969 and headquartered in Reston, Virginia, ICF is a public company traded on NASDAQ and works extensively with U.S. federal, state and local agencies as well as regulated industries.