Associate Engineer – Platform SRE
London Stock Exchange Group1 day ago
Colombo, Sri LankaEntry Level
Responsibilities
- Support and maintain Microsoft Windows Server platforms across production and non-production environments.
- Provide Level 2 support and contribute to Level 3 troubleshooting for incidents, infrastructure failures, deployments, upgrades, and migrations.
- Perform incident investigation, root-cause analysis, permanent remediation, patching, security updates, and compliance activities.
- Support Active Directory, Group Policy, DNS, Windows Update, SCCM/MECM, RDS, VMware, Hyper-V, Azure, Azure Arc, AWS, and physical server infrastructure.
- Develop reusable PowerShell and Python automation for health checks, diagnostics, remediation, patching, reporting, and lifecycle activities.
- Use Git, GitLab, CI/CD, Rundeck, orchestration tools, ServiceNow, and AI-enabled tools to improve infrastructure operations.
- Monitor infrastructure health, availability, performance, and alerts, and improve monitoring, alerting, and operational visibility.
- Support vulnerability remediation and security operations using Qualys, CrowdStrike, and enterprise patching tools including HCL BigFix.
- Support backup, recovery, and file-transfer services using Rubrik and SFTP.
- Maintain technical documentation, operational runbooks, and knowledge articles.
- Participate in cloud migrations, infrastructure lifecycle activities, upgrades, end-of-life migrations, shift work, weekend support, and on-call arrangements.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
- At least 1 year of relevant professional experience in Windows Server administration, infrastructure support, platform engineering, Site Reliability Engineering, cloud operations, or a similar technical environment.
- Practical experience supporting Microsoft Windows Server infrastructure and understanding Active Directory, Group Policy, DNS, and Windows operating-system administration.
- Experience with ITIL/ITSM operational practices, particularly Incident, Problem, and Change Management.
- Experience with or exposure to ServiceNow or a similar ITSM platform.
- Practical PowerShell scripting or automation experience and exposure to Python or a strong interest in Python-based automation.
- Troubleshooting, analytical, problem-solving, documentation, communication, collaboration, and production-support abilities.
- Interest in infrastructure engineering, automation, Site Reliability Engineering, reliability, and operational excellence.
- Desirable experience includes SCCM/MECM, SCOM, HCL BigFix, VMware vSphere, Hyper-V, Azure, Azure Arc, AWS, Git, GitLab, Rundeck, System Center Orchestrator, BigPanda, Datadog, CrowdStrike, Qualys, Rubrik, Remote Desktop Services, SFTP, REST APIs, workflow automation, and AI-assisted engineering tools.
Benefits
- Healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
- Equal-opportunity employer with reasonable accommodations for religious practices, mental health needs, and physical disabilities.
- Collaborative and creative culture with opportunities for new ideas, fundraising, and volunteering through the LSEG Foundation.
About London Stock Exchange Group
London Stock Exchange Group (LSEG) provides market infrastructure, financial data, and analytics to banks, asset managers, and corporations. Its businesses span capital markets (London Stock Exchange), post-trade clearing (LCH), and information services including FTSE Russell indices and the Refinitiv data platform, funded by transaction fees, subscriptions, and licensing. Headquartered in London and publicly listed on the LSE, the group serves global customers seeking trading, clearing, benchmarks, and enterprise data solutions.