2 months ago
Bengaluru, IndiaMid Level
Responsibilities
- Configure and support packaged and SaaS applications to align features with business requirements.
- Manage application releases and maintain compatibility, performance, and system stability.
- Gather requirements and implement application enhancements with cross-functional teams.
- Develop and customize ServiceNow workflows and automation using low-code tools.
- Monitor application performance and troubleshoot issues to maintain reliability.
- Document configuration changes and maintain a knowledge base.
- Contribute solutions independently, participate in team discussions, and provide guidance to junior team members.
Requirements
- At least 2 years of experience in ServiceNow.
- Proficiency in ServiceNow development, testing, Flow Designer, reports, and dashboards.
- Strong understanding of ServiceNow platform capabilities and configuration options.
- Experience integrating ServiceNow with APIs and web services.
- Ability to develop and customize workflows and automation using low-code tools.
- Familiarity with release management and version control in packaged applications.
- Strong problem-solving skills for diagnosing and resolving application issues.
- Completion of 15 years of full-time education.
Benefits
- Position is based in the Accenture Pune office.
Categories
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.