Engineering Technician – Software Development
TRUMPF GmbH + Co. KG24 hours ago
Santa Clara, CA, USAEntry Level
Responsibilities
- Modify software and firmware for high-power RF and VHF generator equipment.
- Identify reliable solutions for product technical issues and provide telephone and email customer support.
- Support the design and specification of new products and tools.
- Respond to functional and technical elements of RFIs and RFPs.
- Gather customer requirements and communicate them to internal stakeholders.
- Support client consultations and presentations of proposed designs and technical concepts.
- Maintain product and industry knowledge across semiconductor, display, and optical applications.
- Maintain records of accounts, opportunities, quotes, projects, contacts, and correspondence in approved databases.
- Provide project status reporting and cooperate with other TRUMPF Huettinger departments.
- Travel to customer sites for startup, integration, and training services.
- Resolve customer issues while maintaining professional relationships with internal and external stakeholders.
Requirements
- At least 2 years of experience in similar software engineering or technical positions.
- Associate’s degree required in Software Engineering, Electrical Engineering, Physics, Material Sciences, or a related field; bachelor’s degree or higher strongly preferred.
- Equivalent combinations of education and experience may be considered.
- Ability to read and understand vacuum-system architecture, including mechanical and electrical blueprints.
- Basic understanding of electrical and control systems and network communications technologies.
- Proficiency with Microsoft Office and relevant administrative and industry software.
- Strong communication, interpersonal, and organizational skills.
- Ability to travel locally to customer sites and travel within the United States and Europe for training when required.
- Desirable experience includes semiconductor wafer-fab equipment, vacuum coating and plasma processes, DC, AC, and RF power supplies, induction heating, customer service or technical support, project management, and application programming.
Benefits
- 401(k) with generous company match.
- Comprehensive medical, dental, and vision benefits, including employer HSA contributions and 100% employer-paid vision premiums for employees and eligible dependents.
- Tuition reimbursement and student loan guidance.
- Paid family and parental leave and reproductive and family health resources.
- Paid time off available from day one and 11 paid company holidays.
- Company-paid life insurance at two times base salary and short- and long-term disability coverage.
- Gym membership subsidy, employee referral bonuses, recognition awards, and a scholarship program for employees’ children.
- Approximately 10–20% travel during the first year, with occasional international training travel and possible additional travel afterward.
Categories
EmbeddedSolutions Engineering
About TRUMPF GmbH + Co. KG
TRUMPF GmbH + Co. KG designs and manufactures machine tools for sheet-metal fabrication (laser cutting, punching, bending) and industrial lasers used in manufacturing and semiconductor lithography. It sells capital equipment, industrial electronics, automation and factory software, plus maintenance, training, and financing services. Founded in 1923 and still family-owned, the company is headquartered in Ditzingen, Germany, with global operations serving automotive, aerospace, medical, and electronics producers.