Senior Solution Architect
InformaticaResponsibilities
- Serve as a trusted advisor and lead one or more workstreams in complex enterprise customer engagements.
- Define system architecture landscapes, identify gaps between current and desired states, and deliver solutions aligned with business outcomes.
- Lead discovery sessions, define business requirements, write user stories, and produce system and functional designs.
- Analyze business processes and create wireframes, process-flow diagrams, UML diagrams, and sequence diagrams for future-state solutions.
- Lead customer expectations, negotiate solutions, manage risks, resolve roadblocks, and drive issues through completion.
- Guide customers and colleagues in adopting technologies that increase business value, including Salesforce platform capabilities.
- Review project and program direction, approaches, and key artifacts to keep solutions maintainable and programs on track.
- Contribute to consulting-practice initiatives, professional-services methodology, community knowledge, thought leadership, and standard processes.
- Communicate and present effectively to stakeholders ranging from technical teams to C-suite executives.
- Collaborate with Customer Success, Product, strategic delivery teams, and third-party partners to achieve customer value objectives.
Requirements
- Experience defining system architecture landscapes, identifying current-to-desired-state gaps, and delivering comprehensive business solutions.
- Experience leading discovery sessions, defining requirements, writing user stories, and producing detailed system and functional designs.
- Experience documenting business processes and wireframing system designs with process-flow diagrams, UML, sequence diagrams, or similar techniques.
- Strong presentation, written, verbal, communication, facilitation, and stakeholder-management skills.
- Ability to learn new concepts, business models, and technologies quickly and solve complex problems resourcefully.
- Ability to travel regionally and occasionally internationally based on customer needs.
- Relevant Salesforce certifications and consulting experience are preferred but not required.
- Preferred qualifications include Agile and SAFe experience, business-process analysis and design, strategic delivery collaboration, deep industry knowledge, increasing responsibility for junior consultants, and exposure to CRM or ERP environments.
Benefits
- Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, and fertility benefits.
- World-class enablement and on-demand training through Trailhead.com.
- Exposure to executive thought leaders and regular one-to-one coaching with leadership.
- Volunteer opportunities and participation in Salesforce’s 1:1:1 giving-back model.
- Regional and occasional international travel may be required depending on customer needs.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com