Salesforce Platform Developer (CEMI)
Cornell University1 month ago
Ithaca, NY, USASenior
Base Salary
$108k - $132k/yr
Responsibilities
- Contribute to Salesforce platform architecture, solution design, data architecture, integration strategy, environment design, release management, and governance.
- Develop and maintain Salesforce applications and custom components using Apex, Lightning Web Components, Flows, declarative automation, validation rules, and platform configuration.
- Configure and extend managed packages and design scalable custom data models across multiple Salesforce organizations.
- Design and support opportunity-based and case-based workflows using Sales Cloud, Service Cloud, and Experience Cloud.
- Design and implement integrations with internal and external systems using APIs, middleware, and related integration technologies.
- Build reports, dashboards, and analytics for academic, administrative, engagement, and operational decision-making.
- Configure role-based security, permissions, sharing models, and access controls for sensitive and regulated data.
- Support Salesforce org administration, environment management, testing, release coordination, deployments, issue triage, troubleshooting, root-cause analysis, and resolution.
- Contribute to emerging enterprise capabilities including Data360 and Salesforce Agentforce.
- Ensure solutions comply with HIPAA, FERPA, GDPR where applicable, and requirements for confidential information and personally identifiable information.
- Collaborate with stakeholders, technical teams, system integrators, and vendors across Cornell campuses and serve as a Salesforce development subject matter expert.
Requirements
- Bachelor’s degree in computer science, information systems, or a related field, or an equivalent combination of education and relevant experience.
- At least five years of hands-on Salesforce development experience in complex enterprise environments.
- Experience with multiple Salesforce managed packages and Salesforce core data models.
- Strong hands-on experience with Apex, Lightning Web Components, Flows, declarative automation, validation rules, security and sharing models, application configuration, and customization.
- Experience designing scalable Salesforce solutions, data models, integrations, platform design patterns, and enterprise architecture-aligned solutions.
- Experience with APIs, integration middleware, structured environment strategies, release management, platform governance, architecture reviews, and technical design discussions.
- Experience handling HIPAA-regulated medical data, FERPA-protected student data, confidential data, and personally identifiable information.
- Experience supporting Salesforce Experience Cloud solutions and user-facing workflows.
- Ability to translate business requirements and user stories into technical designs, implementations, tests, and deployments.
- Strong analytical, problem-solving, troubleshooting, written communication, and verbal communication skills.
- Ability to work independently and collaboratively across technical and non-technical stakeholders in a complex, multi-stakeholder environment.
- Preferred experience includes large-scale higher education, healthcare, nonprofit, or similarly complex implementations; Data360, Salesforce Agentforce, AI-assisted features; CRM Analytics, TableauNext, or advanced reporting; Marketing Cloud integrations; Salesforce certifications; formal governance structures; system integrators and vendors; and platform modernization.
Benefits
- Three-year term appointment that may be ended or extended based on organizational needs, funding, and performance.
- Remote work is available anywhere within the United States subject to Cornell approval, with periodic travel to the Ithaca campus; remote arrangements may be modified, suspended, or terminated.
- No visa sponsorship or relocation assistance is available.
- Benefits include comprehensive health care, retirement contributions, wellness programs, employee discounts, three weeks of vacation, 13 holidays, two floating holidays, and a winter break from December 25 through January 1.
- Educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children’s Tuition Assistance Program.
Categories
About Cornell University
Weill Cornell Medicine is Cornell University’s academic medical center in New York City, founded in 1898 and organized as a nonprofit. It delivers clinical care (in partnership with NewYork-Presbyterian), trains physicians and scientists through its medical and graduate schools, and conducts biomedical research. Its activities are funded by clinical services, tuition, philanthropy, and research grants, and it operates global programs, including a campus in Qatar awarding Cornell medical degrees.