Senior Applied Researcher AI/ML ( CAD)
PointClickCare6 months ago
Remote, CanadaSenior
Responsibilities
- Develop AI and machine learning model systems, including GenAI and LLM-based solutions, and integrate them into large-scale cloud SaaS production environments for healthcare.
- Collaborate with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high-value solutions.
- Build and evaluate solutions using structured and unstructured healthcare data for predictive modeling, summarization, recommendation, semantic search, extraction, classification, and related applications.
- Conduct research and experimentation to select algorithms, approaches, and evaluation methods, and perform the R&D required for production-ready systems.
- Perform data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation.
- Apply and improve responsible AI evaluation practices using LLM-as-judge, RAGAS, LangSmith, and custom performance and quality metrics for model quality, fairness, and safety.
- Share knowledge and help develop new AI/ML capabilities across the organization.
Requirements
- Master’s degree or equivalent experience in Computer Science, Mathematics, Physics, Engineering, or a related field, with strong foundations in applied mathematics, statistics, or machine learning.
- Proven industry experience delivering multiple major product releases in a commercial SaaS environment.
- Hands-on experience working with healthcare data such as EHR, ADT, or clinical notes.
- Proficiency in Python; Java or other programming languages is helpful.
- Proficiency with SQL and data engineering for AI/ML applications.
- Experience working with large datasets and big-data frameworks such as Azure Data Lake, Apache Spark, or Databricks.
- Strong understanding of transformer models and LLM-based approaches, including prompt tuning and PEFT methods such as LoRA and QLoRA using Hugging Face Transformers.
- Experience with NumPy, SciPy, Pandas, Scikit-learn, PyTorch, and LightGBM.
- Experience building and deploying models on public cloud infrastructure such as Azure, AWS, or Google Cloud, including version control, CI/CD pipelines, and production scaling considerations.
- Strong communication and collaboration skills and comfort working on a distributed team.
- Experience with reinforcement learning or RLHF, NLP techniques for summarization, extraction, classification, or semantic search, RAG pipelines, or agentic frameworks such as LangChain or LlamaIndex.
Benefits
- Benefits start from Day 1.
- Retirement plan matching, flexible paid time off, wellness support programs, parental and caregiver leaves, fertility and adoption support, continuous development support, employee assistance program, allyship and inclusion communities, and employee recognition.
- Remote-role employees may need to travel to the Mississauga and/or Salt Lake City offices for onboarding, team events, and semi-annual or annual meetings; hybrid-role employees must reside within commuting distance of the specified office.
Tech Stack
Categories
About PointClickCare
PointClickCare is a leading health tech company with one simple mission: to help providers deliver exceptional care. With the largest long‐term and post‐acute care dataset, we power AI-driven healthcare that fuels intelligent transitions, insightful interventions, and financial sustainability. Enhanced by our marketplace of 400+ integrated partners and trusted by over 30,000 provider organizations and every major U.S. health plan, we’re redefining healthcare, so it doesn’t just survive — it thrives.