Lead Site Reliability Engineer
Zeta GlobalResponsibilities
- Implement and manage SLOs, SLIs, and error budgets to drive reliability improvements.
- Develop resilient systems targeting 99.9%+ uptime for critical services.
- Lead incident response, root cause analysis, and blameless post-incident reviews.
- Automate incident detection and response with runbooks and predefined workflows.
- Write software to improve reliability and operational efficiency.
- Design and implement observability for tracing, metrics, and logging.
- Perform capacity planning, forecasting, and performance testing as systems scale.
- Collaborate with development and operations teams on reliable, scalable, high-performance services.
- Apply infrastructure design, deployment, and maintenance best practices using cloud and orchestration tools.
- Drive Infrastructure as Code with Terraform, Pulumi, or similar tools.
- Participate in chaos engineering initiatives, advanced metric alerting, anomaly detection, and the on-call rotation.
Requirements
- 3–5 years of experience as an SRE in cloud-based and on-premises environments.
- Deep understanding of Linux systems, networking, and systems administration.
- Experience with AWS, Kubernetes, and container orchestration tools.
- Hands-on experience with Honeycomb, Grafana, Prometheus, Thanos, ELK/Elastic Stack, or Loki.
- Strong production programming skills in Python or Go and shell scripting skills using Bash or similar.
- Experience with OpenTelemetry or other distributed tracing systems integrating traces, metrics, and logs.
- Experience with chaos engineering tools or platforms such as Chaos Mesh, Chaos Monkey, or AWS Fault Injection Simulator.
- Understanding of SLOs, SLIs, error budgets, CI/CD pipelines, infrastructure automation, incident management, postmortems, root cause analysis, deployment strategies, and resiliency patterns.
- Preferred experience with distributed systems, statistical analysis applied to metrics, high-performance or low-latency systems, on-call engineering, production code, and chaos engineering initiatives.
About Zeta Global
At Zeta Global (NYSE: ZETA), we help enterprise brands and agencies Achieve the Impossible™ with superintelligent marketing. Powered by proprietary AI and trillions of real-time signals, the Zeta Marketing Platform (ZMP) brings martech and adtech together – unifying identity, intelligence, and activation in one unified place. We enable marketers to deliver personalized experiences that drive measurable growth in the next era of marketing. At the center of this evolution is Athena by Zeta, our superintelligent conversational agent built for predictable, profitable growth. Seamlessly integrated into the ZMP, Athena helps marketers understand performance, identify opportunities, and take action in real time—surfacing insights on spend, audiences, and campaigns, recommending next best moves, and even launching and optimizing campaigns on their behalf. Behind our platform is a global team of 3,000+ employees driven by innovation, collaboration, and a shared focus on customer success. Founded in 2007 by David A. Steinberg and John Sculley, Zeta is headquartered in New York City. Learn more at www.zetaglobal.com