1 day ago
Manila, PhilippinesSenior
Responsibilities
- Execute test strategies, solution validation, and delivery activities across one or more projects.
- Analyze test results, troubleshoot issues, perform root cause analysis, and implement preventative measures.
- Assess requirements and risks with stakeholders and recommend testing and validation approaches.
- Support test automation, self-service capabilities, and process improvements.
- Review testing and automation deliverables to promote consistency and quality standards.
- Provide technical consultation to clients and stakeholders regarding testing, certification, and solution adoption.
- Communicate project status, quality outcomes, risks, and recommendations.
- Participate in technology initiatives that improve client experience and operational effectiveness.
Requirements
- Experience in payments, financial services, technology consulting, implementation, certification, client support, or customer-facing technical roles is helpful.
- Experience resolving client issues using analytical, troubleshooting, and problem-solving skills is helpful.
- Experience with APIs, web services, system integrations, networking concepts, and modern digital platforms is helpful.
- Ability to provide technical consultation to internal and external stakeholders is helpful.
- Experience with technology transformation, automation, self-service platforms, or process improvement initiatives is helpful.
- Strong stakeholder management, communication, presentation, and relationship-building skills are helpful.
- Experience using data and operational insights to make recommendations and improve client outcomes is helpful.
- Ability to work with emerging technologies such as Generative AI tools, including ChatGPT and Microsoft Copilot, is required.
Categories
About Visa
Visa builds and operates a global digital payments network that connects consumers, merchants, financial institutions, and governments. It earns fees for processing card transactions and offering risk, data, and value‑added services through VisaNet and products like tokenization and tap‑to‑pay. Founded in 1958 and headquartered in Foster City, California, Visa is a public company (NYSE: V) serving clients in more than 200 countries and territories.