Smardt

Spécialiste des systèmes d'automatisation en ingénierie / Engineering Automation Systems Specialist

Smardt
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12 days ago
Dorval, CanadaEntry Level / Mid Level

Responsibilities

  • Support engineering users and troubleshoot automation systems and applications.
  • Investigate, document, prioritize, and follow up on software defects and support requests.
  • Resolve assigned bugs and escalate complex issues when necessary.
  • Create user guides, work instructions, troubleshooting documentation, and deliver technical training.
  • Monitor software adoption and help employees use approved tools consistently.
  • Collect user feedback, enhancement requests, and recurring issues, and maintain a structured backlog.
  • Test software fixes, new releases, and system changes before deployment.
  • Support Inventor assemblies, iLogic rules, add-ins, standalone applications, SQL data, and standard-parts systems.
  • Contribute to minor software enhancements and new engineering automation development.
  • Communicate system performance, adoption issues, and user needs to the Engineering Systems & Automation manager.

Requirements

  • Bilingual proficiency in French and English is required.
  • Bachelor’s degree in engineering, computer science, or equivalent.
  • 1–5 years of programming experience.
  • 1–3 years of HVAC or refrigeration experience.
  • Working knowledge of Autodesk Inventor, iLogic, or CAD automation.
  • Knowledge of VB.NET, C#, or a similar programming language.
  • Working knowledge of SQL and relational databases.
  • Ability to test software changes and document defects clearly.
  • Ability to create user guides and deliver technical training.
  • Familiarity with version control and issue-tracking systems.
  • Experience supporting and troubleshooting engineering software.
  • Experience with the Inventor API, Vault, AI tools, or standard-parts libraries is an asset.
  • Understanding of engineering drawings, BOMs, and configurable products is an asset.
  • Analytical problem-solving ability, attention to detail, ownership, accountability, and adaptability.

Benefits

  • Competitive salary and annual performance bonus.
  • 100% employer-paid medical and dental benefits from the first day.
  • Employer-paid telehealth service.
  • Retirement savings plan with employer contributions up to 6%.
  • Monthly OPUS public-transit subsidy.
  • Company events and team-building activities.
  • Ongoing training and professional development opportunities.
  • 100% on-site work arrangement with daily side-by-side collaboration.
  • Employment is conditional on successful background and reference checks.

Tech Stack

C#SQLVaultVB.NET

Categories

Smardt

About Smardt

201-500 employees
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