Ro

Staff Software Engineer/Tech Lead, Patient Experience

Ro
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6 hours ago

Base Salary

$223k - $311k/yr

Responsibilities

  • Translate patient and growth opportunities into technical strategy and determine how systems should evolve.
  • Lead complex backend engineering work across healthcare intake, prescription flows, commerce, merchandising, subscriptions, renewals, and related patient experiences.
  • Shape ambiguous problems and bring systems thinking and technical judgment into product decisions.
  • Build reusable technical foundations that enable rapid testing, iteration, and scaling of patient and growth experiences.
  • Partner with Growth, Clinical, Product, Design, Data, and other engineering teams to connect technical decisions with patient, business, and growth outcomes.
  • Lead architecture across complex, interconnected systems and raise the team’s technical and product bar.

Requirements

  • Strong technical judgment and a demonstrated track record of impact on complex problems.
  • Deep backend engineering and systems design expertise across services, APIs, data flows, dependencies, and architectural boundaries.
  • Strong product judgment and the ability to connect technical decisions to patient, growth, and business outcomes.
  • Experience leading technical work for consumer-facing growth experiences such as acquisition, onboarding, conversion, merchandising, subscriptions, retention, or renewal.
  • Experience leading architecture across complex systems and influencing technical direction across organizational boundaries.
  • Ability to operate in ambiguous, cross-functional environments and drive complex technical work forward.
  • Experience with healthcare, commerce, or another regulated or data-sensitive domain is a plus.
  • Strong backend engineering fundamentals and proficiency in Python or comparable programming languages.

Benefits

  • Full medical, dental, and vision insurance, plus OneMedical membership.
  • Healthcare and Dependent Care FSA.
  • 401(k) with company match.
  • Flexible PTO.
  • Wellbeing and Learning & Growth stipends.
  • Paid parental leave and fertility benefits.
  • Pet insurance and student loan refinancing.
  • Virtual resources for mindfulness, counseling, and fitness.
  • Target base salary ranges from $223,100 to $311,000, plus competitive equity and benefits.

Tech Stack

Categories

Ro

About Ro

1,001-5,000 employees

Ro builds a direct-to-patient healthcare platform that combines nationwide telehealth, at-home diagnostics, and pharmacy services for U.S. adults. The company sells cash-pay virtual visits, ongoing clinical programs, and prescription medication delivery through a vertically integrated model, including its own mail-order pharmacy. Founded in 2017 and headquartered in New York City, Ro is privately held and operates across all 50 states.

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