1 month ago
San Francisco, CA, USAMid Level
Base Salary
$160k - $200k/yr
Responsibilities
- Become an expert in Attio and how it is deployed across industries and departments.
- Guide high-value customers through pre-sales, post-sales, onboarding, and ongoing customer lifecycle stages as their main technical point of contact.
- Architect custom solutions using Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products.
- Lead customer demos, trainings, and technical solutioning sessions remotely and occasionally in person.
- Consult on RevOps and GTM technology best practices.
- Partner with Account Executives during sales processes to close major new-business deals.
- Independently manage post-sale customer onboarding and own relationships for top accounts.
- Advocate for customers internally across product, engineering, and marketing teams and contribute customer insights to company strategy.
Requirements
- At least 2 years of B2B SaaS experience independently managing the technical side of customer relationships before or after the sale.
- Expertise architecting SaaS software deployments for clients across varied industries and use cases.
- Comfort working with APIs, no-code development platforms, and data models across SaaS products.
- Deep technical understanding of the B2B technology ecosystem, ideally GTM technology.
- Familiarity with fast-growing startups and adaptability in a hybrid role spanning sales, onboarding, and customer success.
Categories
Solutions Engineering
About Attio
Attio builds a customizable CRM platform for go-to-market teams, combining customer data, automation, and collaboration in a SaaS product. Companies use it to model pipelines, centralize interactions, and trigger workflows across sales and success tools. Privately held and founded in 2019, Attio is headquartered in London and backed by investors including GV, Redpoint, and Balderton.