2 months ago
San Francisco, CA, USAMid Level
Base Salary
$160k - $200k/yr
Responsibilities
- Become an expert in Attio’s product and its deployment across industries and departments.
- Guide high-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their primary technical contact.
- Architect custom solutions using Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other go-to-market products.
- Lead customer demos, trainings, and technical solutioning sessions remotely and occasionally in person.
- Advise customers on RevOps and go-to-market technology best practices.
- Partner with Account Executives to close large new-business deals.
- Manage post-sale customer onboarding independently and own relationships with top accounts.
- Advocate for customer needs internally and contribute customer expertise to company strategy.
Requirements
- At least 2 years of B2B SaaS experience independently managing the technical side of customer relationships before or after the sale.
- Expertise architecting SaaS software deployments for clients across varied industries and use cases.
- Comfort working with APIs, no-code development platforms, and data models across SaaS products.
- Deep technical understanding of the B2B technology ecosystem, ideally go-to-market technology.
- Familiarity with fast-growing startups and adaptability to a hybrid role spanning sales, onboarding, and customer success.
Benefits
- Hybrid role spanning sales, onboarding, and customer success.
- Customer-facing interview process includes a technical case interview and mock demo exercise.
Categories
Solutions Engineering
