
Services Engineering Intern – Software & Automation
Houghton Mifflin Harcourt27 days ago
Macaé, BrazilIntern
Responsibilities
- Support installation, commissioning, software deployment, technical support, and field service activities.
- Organize and maintain technical documentation and knowledge management systems.
- Collect, review, and pre-assess documentation using established procedures.
- Provide initial technical support to Services Engineers.
- Contribute to digital technology, AI-powered tool, and continuous improvement initiatives.
- Collaborate with multidisciplinary teams on engineering projects and customer requirements.
- Develop knowledge of HMH products, systems, and service operations while following quality and HSSE policies.
Requirements
- Currently pursuing a bachelor’s degree in Automation & Control Systems, Electrical Engineering, Mechatronics, Computer Science, Information Technology, or a related field.
- No prior professional experience is required; academic, internship, or technical project experience is advantageous.
- Good written and verbal English communication skills.
- Proficiency with Microsoft Office 365 applications, including Copilot.
- Interest in engineering services, field operations, and technical support.
- Familiarity with AI tools and emerging digital technologies.
- Basic knowledge of Visual Studio Code, HTML, VBA, or Excel macros is advantageous.
- Strong analytical, problem-solving, collaboration, adaptability, and willingness to learn skills.
Benefits
- Internship opportunity with hands-on engineering support experience and professional development.
- Casual, inclusive, respectful, and collaborative global work environment.
- Competitive pay and benefits are offered.
Tech Stack
HTML
Categories
Solutions Engineering