Observability Engineer
Jones Lang LaSalle Incorporated7 days ago
Bengaluru, IndiaMid Level / Senior
Responsibilities
- Design and implement Datadog monitoring solutions across infrastructure, applications, networks, cloud platforms, logs, and digital experience capabilities.
- Create and maintain dashboards, monitors, alerts, integrations, and service health views.
- Evaluate existing monitoring implementations and improve reliability, scalability, maintainability, and operational efficiency.
- Install, configure, validate, and troubleshoot Datadog agents, integrations, APIs, collectors, and telemetry pipelines.
- Analyze metrics, logs, distributed traces, events, and network data to diagnose application and infrastructure issues.
- Build production-grade automated workflows using Rundeck, Ansible, Python, PowerShell, APIs, and Git-based processes.
- Apply observability-as-code, configuration-as-code, and version-controlled automation practices.
- Onboard services and collaborate with application, infrastructure, network, and cloud teams on monitoring requirements.
- Mentor colleagues, deliver knowledge-sharing sessions, lead moderately sized projects, and coordinate incident response activities.
- Support AIOps capabilities including event correlation, anomaly detection, intelligent alert routing, noise reduction, and incident enrichment.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical discipline, or an equivalent combination of education and professional experience.
- 3–5+ years of experience in observability, monitoring, infrastructure engineering, application support, Site Reliability Engineering, or related technology roles.
- Strong hands-on experience with Datadog or comparable enterprise observability platforms; direct Datadog experience is strongly preferred.
- Working knowledge of metrics, logs, traces, telemetry, alerting, service health, and reliability principles.
- Experience with automation and orchestration tools such as Rundeck and Ansible.
- Proficient scripting experience with Python, PowerShell, Bash, or similar languages.
- Experience with REST APIs, webhooks, Git/GitHub, and CI/CD technologies.
- Exposure to Azure, AWS, or GCP and cloud-native technologies.
- Preferred experience across infrastructure monitoring, application performance monitoring, log analytics, network monitoring, cloud monitoring, or digital experience monitoring.
- Preferred familiarity with Infrastructure as Code, configuration management, configuration-as-code, and observability-as-code practices.
- Preferred experience integrating observability platforms with ServiceNow, Rundeck, cloud services, or CI/CD tooling.
- Preferred exposure to AIOps concepts, AI-assisted engineering tools, technical documentation, operational procedures, and relevant technical certifications.
- Ability to communicate technical concepts effectively, collaborate across globally distributed teams, and build strong working relationships.
Benefits
- On-site work in Bengaluru, Karnataka, with scheduled weekly hours of 40.
- Opportunity to develop observability expertise, work with modern monitoring and AIOps practices, and contribute to global technology operations.
- JLL provides equal employment opportunity and reasonable accommodations for individuals with disabilities.
Tech Stack
Categories
DevOpsSite Reliability
About Jones Lang LaSalle Incorporated
JLL is a global commercial real estate services and investment management firm serving occupiers and investors. It provides property and facilities management, leasing and tenant representation, capital markets, project and development services, workplace strategy, sustainability, and real estate technology and analytics, with a fee- and commission-based advisory, outsourcing, transaction, and management-fee model. Headquartered in Chicago, it is a public company listed on the NYSE (JLL).