Senior Software Engineer
Commonwealth Bank of Australia3 days ago
Bengaluru, IndiaSenior
Responsibilities
- Provide L2 operational support and maintain SAP application stability across production and non-production environments.
- Develop, enhance, debug, test, and support SAP RICEFs according to business requirements.
- Troubleshoot complex production issues, perform root cause analysis, and resolve recurring operational problems.
- Monitor system performance and coordinate incident detection, service restoration, and major incident response within defined SLAs.
- Design SAP technical solutions, identify build inventory items, prepare technical specifications, and align designs with SAP application architecture.
- Collaborate with business, product, infrastructure, platform, security, and change-management teams.
- Support continuous improvement through observability, operational automation, self-service capabilities, and AI-assisted incident analysis.
- Participate in testing, on-call support, Agile events, project planning, risk management, and SAP release activities.
- Mentor and upskill engineering teams while promoting reliable, maintainable, and high-quality application delivery.
Requirements
- 8 to 12 years of hands-on experience in SAP ABAP development and support.
- Strong problem-solving, debugging, root cause analysis, analytical, troubleshooting, and diagnostic skills.
- Exposure to SAP Banking Services and Transactional Banking (TRBK) is highly desirable.
- Strong understanding of incident, problem, and change management in large enterprises or regulated industries.
- Knowledge of ITIL Service Management practices and operational support frameworks.
- Experience supporting high-availability, mission-critical business applications and participating in major incident service restoration.
- Exposure to operational support, monitoring, observability, and automation practices in enterprise environments.
- Excellent stakeholder management, communication, collaboration, and customer-service skills.
- Bachelor's or master's degree in engineering or information systems from an accredited university.
- Knowledge or experience with SAP Banking modules including Business Partner, Deposits Management, Master Contract Management, Loans Management, and Payments is preferred.
Benefits
- Hybrid work arrangement at Manyata Tech Park in Bangalore.
- Participation in on-call support and major incident activities as required.
- Advertising end date: 26/11/2026.
- Accessibility support is available through HR Direct.
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About Commonwealth Bank of Australia
Commonwealth Bank of Australia is an ASX-listed bank headquartered in Sydney that provides retail, business, and institutional banking, payments, and wealth services across Australia. Its offerings include transaction and savings accounts, home and business lending, cards, merchant services, digital banking, superannuation, and investment platforms such as CommSec. Founded in 1911, the bank serves millions of customers through branches, contact centres, and online channels.