9 hours ago
Taipei, TaiwanSenior
Responsibilities
- Own the operational excellence, reliability, and scalability of Proton Meet as a 24/7 service.
- Research, develop, load test, and roll out new services and infrastructure.
- Partner with software engineers to implement logging, monitoring, alerting, and on-call readiness.
- Debug and resolve production issues and incidents.
- Use AI agents for coding, incident response, and stress testing.
- Participate in on-call rotations while collaborating with teammates across continents.
Requirements
- Deep experience with Linux systems and Internet technologies including DNS, TLS, HTTP, and WebSockets.
- Deep experience with infrastructure automation using Puppet, Terraform, and Kubernetes.
- Experience managing HAProxy load balancing, PostgreSQL data storage, and NATS messaging systems.
- Experience with AI agents for coding, incident response, and stress testing.
- Ability to work in a fast-paced environment, collaborate across continents, and participate in on-call rotations.
- Excellent written and spoken English communication skills.
- WebRTC and real-time streaming experience is a bonus.
Benefits
- Office-first work arrangement with three core days in the office and the ability to work from home up to 30% of the time.
- Offices are available in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei.
- Devices and software needed for the role are provided.
- Lunch and snacks are provided daily at company offices.
- Transport support is provided through public transport subsidies, bike allowances, or parking spaces depending on location.
- Stock options are provided upon joining.
- Flexible working hours are available around team meetings.
- Learning opportunities include training programs, conferences, events, and continual learning.
- Health insurance, retirement savings options, vacation and leave policies, and wellness programs are provided.
Tech Stack
Categories
DevOpsSite Reliability
About Proton
Proton builds a suite of privacy-focused, open-source services including Proton Mail, Proton VPN, Drive, Calendar, and Pass for individuals and organizations. The company operates a subscription-based model without ads or data mining, and is governed by the Swiss non-profit Proton Foundation. Founded in 2014 by scientists with CERN ties and headquartered in Geneva, it reports over 100 million user accounts worldwide.