1 day ago
London, United KingdomSenior
Responsibilities
- Work directly with customers on technical discovery, onboarding, integration, deployment, proofs of concept, and technical evaluations.
- Build prototypes, integrations, tooling, and reference implementations to unblock customer use cases.
- Translate customer requirements and field feedback into product and engineering priorities.
- Support workloads across compute, storage, networking, Kubernetes, containers, identity, and platform services.
- Investigate and resolve technical friction across APIs, SDKs, CLIs, automation, and infrastructure.
- Partner with product and engineering on product gaps, usability issues, and new platform capabilities.
- Create reusable solutions, documentation, examples, and best practices from customer engagements.
- Ensure successful customer outcomes while prioritizing scalable solutions over one-off implementations.
Requirements
- Strong software or infrastructure engineering experience, ideally in cloud, platform engineering, developer tooling, or distributed systems.
- Comfort working directly with technical customers in high-trust environments.
- Strong understanding of cloud infrastructure, developer tooling, platform engineering, IAM, observability, reliability, and distributed systems.
- Experience with compute, storage, networking, Kubernetes, containers, APIs, SDKs, CLIs, automation, provisioning, failure handling, retries, queues, and scaling.
- Strong debugging and problem-solving skills across application and infrastructure layers.
- Ability to move from ambiguous customer problems to working technical solutions quickly.
- Ability to distinguish what should become product, what should remain integration work, and what should not be built.
- Strong communication and cross-functional collaboration skills, plus customer empathy, product instinct, pragmatism, ownership, and a builder mindset.
Benefits
- 25 days of annual leave.
- Private medical insurance via Bupa.
- Dedicated learning time for new skills, projects, or interests outside day-to-day work.
- Cycle to Work Scheme.
- Gympass subscription to gyms and wellbeing apps.
- Participation in the company shares program.
- Enhanced parental pay and leave.
- Open, collaborative work culture emphasizing results, feedback, empathy, and creativity.
Tech Stack
Categories
Solutions Engineering
About Radiant
RadiAnt develops RadiAnt DICOM Viewer, a lightweight Windows application for viewing and analyzing medical images from CT, MRI, PET, ultrasound, and X‑ray. It sells commercial licenses (with a free trial) to radiology practices, hospitals, and researchers, and supports PACS query/retrieve, multi-modality workflows, and 2D/3D reconstructions. The software can open studies from local media and networked DICOM servers for clinical review and teaching use cases.