Security Engineering & Automation Intern
ServiceNow2 days ago
Kirkland, WA, USAIntern
H1B sponsor
Responsibilities
- Represent SSO in security incidents, tasks, issues, questions, and calls related to security and privacy.
- Conduct customer outreach communications and support security escalation handling.
- Support penetration test initiation, follow-up, and escalations.
- Coordinate and support security-related PRBs.
- Support end-of-life and patching programs.
- Facilitate the workflow and triage of security incidents and tasks by coordinating with security and other ServiceNow teams.
- Process Acceptable Use Policy violations.
- Provide Clone Library support and training, support, and enablement for Tech Support and SAM teams.
Requirements
- Be currently enrolled in an accredited university in a master's degree program in computer science or a related field, graduating in December 2027 or later.
- Have experience critically considering or integrating AI into work processes, decision-making, or problem-solving.
- Have a general understanding of cloud service providers, ITIL, ITSM, cloud operations, internet security protocols and technologies, threat analysis, enterprise cyber defense, and security operations.
- Demonstrate strong presentation, communication, customer-facing, interpersonal, collaboration, and issue-articulation skills.
- Prior RFP and contract review experience is a plus.
- CISSP, CISM, CSSP, CEH, or equivalent certifications are desired.
- Hands-on security incident handling and remediation experience is desired.
- Be self-motivated and able to work effectively with little supervision.
Benefits
- Health plans including flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Flexible work persona.
- Fixed-term internship position.
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.