2 days ago
Bengaluru, IndiaSenior
Responsibilities
- Configure and optimize SAP SD processes for order management, pricing, delivery, billing, credit management, returns, and refunds.
- Support end-to-end implementation activities including requirements gathering, solution design, configuration, SIT/UAT, deployment, and post-go-live support.
- Integrate SAP SD with MM, FI, PP, WM/EWM, and external systems using standard APIs and middleware.
- Use AI copilots and automated tools for process analysis, pricing diagnostics, impact analysis, test planning, test execution, and documentation.
- Incorporate pre-built AI features into SD workflows for exception detection, order classification, issue summarization, and troubleshooting.
- Ensure solutions follow SDLC practices, audit controls, pricing governance, and compliance requirements.
- Conduct workshops and solution walkthroughs and collaborate with logistics, finance, supply chain, master data, and technical teams.
- Create reusable templates, test packs, and AI-assisted best practices.
Requirements
- At least 5 years of professional experience is required.
- 15 years of full-time education is required.
- Strong SAP Sales and Distribution expertise and understanding of end-to-end Order to Cash processes are required.
- Experience with SD/FI and SD/MM integrations, cross-module dependencies, master data, IDocs, outputs, and SD troubleshooting is required.
- Hands-on experience with AI copilots, automated documentation tools, and AI-assisted testing and analysis tools is required.
- Ability to integrate pre-built AI capabilities into SD process flows without developing custom LLMs or agentic systems is required.
- Knowledge of responsible AI usage and limitations in commercial workflows is required.
- Strong analytical, problem-solving, communication, collaboration, and business-requirement translation skills are required.
- SAP SD Certification, SAP Fiori experience, EDI/IDoc integrations, CPI or Boomi middleware, CRM systems, and automation testing tools are preferred.
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About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.