ServiceNow

Sr Staff Software Engineer - Go, Kubernetes platform Engineering

ServiceNow
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2 months ago
Remote, India or Hyderābād, IndiaStaff+

Responsibilities

  • Lead the design and delivery of complex cloud-native platform components and services through production operation.
  • Act as technical lead for major features and initiatives, translating ambiguous problems into scalable designs.
  • Build and operate Kubernetes operators, controllers, infrastructure automation, and platform services.
  • Drive reliability, scalability, operability, observability, and engineering excellence across platform systems.
  • Own technical initiatives end to end from architecture and design through implementation, deployment, and operational support.
  • Partner with Principal and Distinguished Engineers on platform architecture and long-term technical strategy.
  • Mentor junior and mid-level engineers through code reviews, design reviews, and technical guidance.
  • Develop technical strategy through architectural reviews, technical proposals, and cross-functional collaboration.

Requirements

  • 14+ years of experience designing, building, and operating large-scale distributed systems and cloud-native platforms in production.
  • Demonstrated experience building and operating Kubernetes platform infrastructure at scale, including deployments, upgrades, and production operations.
  • Hands-on experience developing Kubernetes Operators, Admission Controllers, or other platform extensions using Kubebuilder, Operator Framework, or similar technologies.
  • Experience operating managed Kubernetes services including EKS, AKS, and GKE, as well as self-managed Kubernetes environments.
  • Experience supporting cloud-native database platforms, large-scale data infrastructure, or stateful services on Kubernetes.
  • Strong Go software engineering experience developing Kubernetes Operators, Controllers, Custom Resource Definitions, and platform automation.
  • Deep understanding of Kubernetes architecture, including orchestration, scheduling, security, storage, networking, and workload management.
  • Extensive experience with AWS, Azure, or GCP and their compute, networking, security, and identity management services.
  • Strong background designing and building microservices, event-driven systems, and distributed application architectures.
  • Experience with containers, CI/CD, GitOps practices, and infrastructure as code using Terraform, Crossplane, or equivalent tools.
  • Experience implementing observability and reliability practices involving metrics, logging, tracing, monitoring, alerting, and service-level objectives.
  • Experience integrating AI into engineering and platform work, including AI-powered tooling, automated operational workflows, or agentic fleet operations.
  • Preferred experience with container networking such as CNI and/or service mesh.
  • Preferred experience with mTLS, workload identity, secrets management, observability, Terraform, Crossplane, and distributed data or compute workloads on Kubernetes.

Benefits

  • Regular employee position in the APAC region.
  • Flexible or remote work persona, subject to assigned work location and eligibility.
  • ServiceNow is an equal opportunity employer and provides reasonable accommodation support.
ServiceNow

About ServiceNow

10,000+ employees

ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.

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