3 days ago
Bengaluru, IndiaSenior
Responsibilities
- Design and build production-grade AI services, APIs, and retrieval pipelines in Python.
- Lead scoped AI projects from design and prototyping through launch, monitoring, and support.
- Integrate test sets, regression checks, tracing, and cost and latency tracking into AI features.
- Collaborate with global cross-functional teams, communicate project status, review code, and mentor junior engineers.
- Provide L2 support for AI applications, administer enterprise AI platforms, write runbooks, and automate recurring operational issues.
- Run structured experiments with models, prompts, and retrieval strategies and turn findings into actionable recommendations.
Requirements
- 5+ years of software engineering experience, including 2+ years building applications with LLMs or ML services.
- Bachelor’s or Master’s degree in Computer Science or Engineering, or equivalent experience.
- Strong Python skills and solid API and service design experience.
- Hands-on experience with prompt design, Retrieval-Augmented Generation, and function calling or agent frameworks.
- Experience evaluating AI systems with test sets, regression checks, tracing, or monitoring tools.
- Working knowledge of AWS, GCP, or Azure; Docker; CI/CD; and debugging and supporting production services.
- Experience securing or applying AI-driven solutions and translating business problems into reliable automated workflows.
- Preferred experience with vector or graph databases, embeddings, rerankers, model serving, fine-tuning, open-weight models, MCP, agent memory and context management, enterprise AI platforms, Slack bots, web widgets, technical workshops, runbooks, or open-source and technical publications.
Benefits
- Various health plans, vacation and sick time off plans, parental leave, retirement options, education reimbursement, and in-office perks.
- Hybrid working model in India, with in-office expectations and benefits.
Categories
About Zscaler
Zscaler builds a cloud-delivered zero trust security platform that replaces traditional network security appliances for enterprises and public-sector organizations. Its Zero Trust Exchange provides secure web gateway, zero trust access, CASB, and cloud firewall services, sold as subscriptions and delivered across 160+ global data centers. Founded in 2007 and headquartered in San Jose, it is a public company on NASDAQ (ZS) serving thousands of customers worldwide.