Senior Technical Consultant - Quality Systems
Veeva Systemsover 4 years ago
Warsaw, PolandSenior
Responsibilities
- Implement new features and configure the Veeva Quality suite for life sciences customers.
- Guide customers on quality operations, compliance culture, risk analysis, quality metrics, continuous improvement, and audit or inspection readiness.
- Design solutions based on stated and anticipated customer needs and advise customers on Vault and industry best practices.
- Act as the customer liaison across implementation teams, maintenance teams, customer stakeholders, and Veeva product teams.
- Drive change management for customers transitioning from on-premise systems to SaaS solutions.
- Support quality processes involving documents, Quality Events, CAPAs, Deviations, Change Control, audits, and training.
- Mentor team members and junior consultants.
Requirements
- Significant experience implementing, supporting, or administering core business and IT operations technology solutions.
- In-depth knowledge of quality, compliance, quality management systems, document control, and global change management.
- Proven experience leading implementation or maintenance tracks as a consultant, business analyst, IT lead, or business sponsor.
- Experience leading teams through difficult decisions and negotiating compromises.
- Consulting or customer-facing experience, including customer expectation management.
- Excellent written and verbal English communication skills and the ability to work independently and translate business requirements into solution designs.
- University degree or equivalent relevant experience.
- Preferred qualifications include knowledge of global quality requirements, life sciences compliance, computer systems validation, software validation, project management, service delivery management, systems implementation, and additional European languages.
- Preferred experience includes Veeva Vault, EtQ, TrackWise, OpenText, SharePoint, Documentum, FirstDoc, FirstPoint, or NextDocs.
Benefits
- Work-anywhere flexibility to work from home or in the office.
- Health and wellness programs.
- Private medical insurance.
- 1% charitable giving program.
- Veeva Break at the end of the year.
- Full-time employment; candidates must be legally authorized to work in Hungary or Poland, and visa sponsorship is not anticipated.
Categories
Solutions Engineering
About Veeva Systems
Veeva Systems builds cloud software and data products for life sciences, including Veeva CRM and the Veeva Vault suite for clinical, regulatory, and quality operations. It sells subscriptions and services to biopharma and related companies to manage R&D, compliance, and commercial workflows. Founded in 2007 and headquartered in Pleasanton, California, Veeva is publicly traded on the NYSE and has operated as a Public Benefit Corporation since 2021.