over 6 years ago
Remote, WorldwideMid Level
H1B sponsor
Base Salary
$90k - $190k/yr
Responsibilities
- Talk with users to understand their goals and challenges.
- Help customers design and optimize their Metabase implementations.
- Guide customers in retrieving, transforming, and querying data from various sources.
- Solve complex technical problems and troubleshoot customer issues.
- Collaborate with technical communicators to create customer educational materials.
- Represent customer needs to product and engineering teams and help drive product development.
Requirements
- Have 3+ years of experience writing production code, administering systems, and/or managing databases.
- Demonstrate strong database and SQL skills.
- Have strong technical expertise in at least two of web application development and troubleshooting, infrastructure management and troubleshooting, or database management, troubleshooting, and optimization.
- Enjoy helping people and solving problems.
Benefits
- Fully remote and asynchronous work arrangement with flexibility to work where and when most productive.
- Flexible scheduling, autonomy, and a global distributed team environment.
- Opportunities for continuous learning, growth, and development.
- Work on a tool that helps users unlock insights from their data.
- Rare, efficient meetings and substantial uninterrupted work time.
Tech Stack
Categories
Solutions Engineering
About Metabase
Metabase builds an open-source business intelligence and analytics platform that lets non-technical users query databases, build dashboards, and share insights. It monetizes through paid Pro/Enterprise features and a hosted Metabase Cloud service for teams that prefer not to self-host. Founded in 2014 and privately held, the company is headquartered in Spring Valley, California, and serves organizations ranging from startups to large enterprises across industries.