Software Support and Development Engineer (m/f/d)
KION Group AG4 months ago
Augsburg, GermanyMid Level
Responsibilities
- Provide international 2nd-level software support and participate in 24/7 on-call duties.
- Document incoming service cases and their solutions.
- Act as service delivery manager for new and existing customers.
- Collaborate on software projects and perform international project commissioning and after-go-live support.
- Support existing customers using WCS and MFC systems.
- Develop software for WCS, MFC, and OFS systems, including PTL and PbV systems.
- Process change requests for existing customers.
Requirements
- Experience with 24/7 on-call 2nd-level support.
- High level of service and customer orientation.
- Knowledge of automation environments, warehouse management systems, and logistics IT environments.
- At least 3 years of professional experience in Java software development is desirable.
- Experience with sophisticated software architectures and Oracle databases.
- Good written and spoken German and English.
- Willingness to travel.
Benefits
- Benefits of an international MDax group within the KION Group.
- Plenty of room for creativity in a rapidly growing company.
- Flexible and mobile working.
- Individual support and development.
- Employee discounts.
- International work environment and project exposure.
About KION Group AG
KION Group AG builds industrial trucks (forklifts) and warehouse automation systems for manufacturers, logistics providers, and e-commerce operators. It operates through brands such as Dematic, Linde Material Handling, STILL, and Baoli, offering equipment, software, and lifecycle services including maintenance and fleet management. Founded in 2006 and headquartered in Frankfurt am Main, Germany, KION is a public company listed on the Frankfurt Stock Exchange.