12 days ago
India (city not specified)Staff+
Responsibilities
- Set up development, test, and production environments in client AWS accounts while coordinating network paths and cloud governance standards.
- Build CI/CD pipelines for gateways, adapters, and supporting services.
- Configure secrets management, service accounts, credential rotation, IAM practices, and vendor-neutral API gateway policies.
- Implement logging, tracing, monitoring, alerting, and observability baselines with correlation IDs.
- Deploy AWS API Gateway or Kong and create deployment views, environment and connectivity matrices, and credential requests.
- Develop runbooks, rollback plans, operational handover materials, and support for production releases through change control and hypercare.
Requirements
- At least four years of DevOps or platform engineering experience on AWS.
- Experience with infrastructure as code using Terraform or CloudFormation and CI/CD tools such as GitHub Actions, GitLab CI, or Jenkins.
- Experience with AWS API Gateway or Kong, Lambda or containers including ECS or EKS, and VPC networking.
- Experience with AWS Secrets Manager or Vault, IAM best practices, and observability tools such as CloudWatch, OpenTelemetry, or Datadog.
- Experience writing runbooks and handing over operations to client teams.
- Ability to work within enterprise change control and cloud governance processes.
- AWS certification or experience supporting conversational AI or contact centre platforms is preferred.
Benefits
- Full-time role based in India.
- Access to internal meetups, conferences, workshops, Udemy, language courses, and company-paid certifications.
- Opportunities to work on large-scale global projects and explore different domains through internal mobility.
- Company-paid medical insurance, mental health support, and financial and legal consultations.
About Ciklum
Ciklum is an IT services firm that builds custom digital products and provides nearshore engineering teams, QA, DevOps, data analytics, and UX for enterprises and high-growth startups. It operates a services model spanning product engineering, e-commerce solutions, and managed delivery centers. Founded in 2002 and headquartered in London, the privately held company serves global clients including Just Eat and Zurich Insurance.