1 day ago
New York, NY, USAMid Level
Base Salary
$170k - $300k/yr
Responsibilities
- Build end-to-end agent capabilities including tools, workflows, prompts, integrations, and proactive features.
- Develop the agent runtime with multi-agent orchestration, context and memory, prompt caching, and routing across frontier and open-weight models.
- Build eval harnesses, LLM judges, conversation replay, and measurement systems for model and prompt changes.
- Develop merchant assistants, browser agents, and integrations with Bilt and partner systems.
- Own conversation and messaging infrastructure across SMS, iMessage, email, web, and in-app chat, including streaming, attachments, ordering, idempotency, limits, and human handoff.
- Implement authentication and fine-grained authorization for members, merchants, and staff.
- Own a large production surface from design through rollout and on-call while managing performance, availability, traffic spikes, and cost.
Requirements
- 4+ years building and operating backend services in production.
- Strength in at least one backend language and experience running cloud services.
- Experience with Python, Java, or Go and distributed-systems concepts such as asynchronous processing, pub/sub, idempotency, retries, and caching.
- Hands-on experience with LLMs and an interest in making them reliable.
- Ability to diagnose whether poor conversations result from prompts, tools, data, or services.
- Daily use of AI coding agents and sound judgment in reviewing their output.
- Clear technical writing for design documents, pull requests, and agent prompts.
- Preferred experience includes shipping LLM-powered features, using Google ADK or LangGraph, tool calling, evaluations, LLM-as-judge systems, model serving, inference optimization, messaging or realtime infrastructure, browser automation, computer-use agents, OAuth/OIDC, token exchange, and fine-grained authorization.
Benefits
- Competitive salary plus equity and an annual performance-based bonus.
- Health insurance, One Medical membership, wellness stipends, and family programs from day one.
- 401(k) plan with a match.
- Commuter FSAs.
- Unlimited paid time off.
- Employee-only Bilt Points opportunities.
- Team events.
- Leveling is based on experience and interview performance, with salary placement based on skills and experience.
Categories
About Bilt
BILT builds a 3D interactive instructions and training platform used by manufacturers, retailers, and service organizations to onboard workers and guide customers through assembly, installation, and maintenance. Delivered as an enterprise SaaS and consumer mobile app, it replaces static manuals with step-by-step, multilingual experiences and analytics. Founded in 2015 and headquartered in Grapevine, Texas, the privately held company raised a Series B in 2024.