Senior Software Maintenance Specialist
i360technologies, Inc.2 days ago
Chesapeake, VA, USASenior / Staff+
Responsibilities
- Maintain, modify, and troubleshoot existing software and automations for Oracle Federal Financials.
- Diagnose and resolve software defects and performance issues.
- Provide senior technical support to users and help desk for escalated issues.
- Support release activities including configuration changes, upgrades, and patches.
- Develop and test scripts and code changes according to client policies.
- Document software changes and maintain operating procedures.
- Coordinate with various teams to align software maintenance with release schedules.
Requirements
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- Minimum 8 years of related experience in software maintenance and support.
- Experience with enterprise software maintenance and technical user support.
- Hands-on development and scripting skills, particularly in SQL/PL/SQL.
- Ability to pass a federal background investigation and obtain client site access.
Benefits
- Referral Bonus
- 401k Matching
- Eleven Holidays
- Technology Reimbursement
- Short-Term & Long-Term Disability
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (15 Days PTO for 0-3 years, 20 Days for 3+ years)
- 80% Employer Paid Health Care Plan (Medical, Dental & Vision)