2 days ago
Responsibilities
- Design, build, and maintain CI/CD pipelines for cloud-native and AI or agent-based applications on GCP.
- Automate infrastructure provisioning, configuration, deployment orchestration, and related DevOps processes.
- Develop, deploy, and support AI agents and agentic workflows using the Google Agent Development Kit and GCP services.
- Integrate AI-driven workflows with cloud-native applications, APIs, and backend systems.
- Implement and support conversational AI and customer experience solutions using CXAS, Dialogflow, or similar technologies.
- Monitor, troubleshoot, and optimize the reliability, security, performance, and cost of cloud and AI workloads.
- Establish release management, environment promotion, observability, and incident-response practices.
- Collaborate with developers, architects, data scientists, and business stakeholders on scalable technical solutions.
- Document architectures, processes, and operational runbooks.
Requirements
- At least 8 years of experience in DevOps, cloud engineering, or a similar role.
- Strong hands-on experience with Google Cloud Platform services.
- Proven expertise developing and managing CI/CD pipelines.
- Hands-on experience with DevOps tools, automation, and deployment orchestration.
- Experience with AI or agentic solutions, AI agents, or conversational AI platforms.
- Knowledge of integrating AI-driven workflows with cloud-native applications.
- Preferred experience with CXAS, Dialogflow, or similar customer experience and conversational AI technologies.
- Experience building, deploying, or supporting agent-based AI solutions and exposure to GenAI, chatbots, or customer experience platforms are nice to have.
Benefits
- Onsite work five days per week in a client or Cognizant office in Charlotte, NC.
- Eligible for Cognizant’s discretionary annual incentive program based on performance and applicable plan terms.
- Cognizant offers wellbeing programs and flexibility where business requirements permit.
Tech Stack
Categories
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.