4 days ago
Bogotá, ColombiaStaff+
Responsibilities
- Ensure the availability, performance, scalability, and stability of critical production systems.
- Lead incident response and coordinate resolution of service-impacting events.
- Investigate availability, latency, performance, and operational-efficiency issues and conduct root cause analyses.
- Drive corrective and preventive actions following incidents.
- Participate in on-call rotations and emergency incident response.
- Maintain and improve monitoring, alerting, and observability platforms.
- Design, develop, and maintain operational automation solutions.
- Serve as a subject matter expert for assigned applications, platforms, and operational tools.
Requirements
- Bachelor’s or master’s degree in computer science, software engineering, or a related field, or equivalent practical experience.
- Experience supporting large-scale production environments in a 24x7 operational setting.
- Strong knowledge of Linux and Windows operating systems.
- Experience troubleshooting Apache, IIS, Tomcat, and JBoss application-server technologies.
- Strong understanding of application and infrastructure troubleshooting, log analysis, and root cause investigation.
- Experience with monitoring and observability platforms.
- Proficiency in scripting and automation using Python, Shell, Ruby, or similar languages.
- Fluent English and strong analytical, problem-solving, and troubleshooting skills.
Benefits
- Competitive remuneration, individual and company annual bonuses, paid vacation and holidays, health insurance, and other benefits.
- Hybrid working model.
- Professional development through online technical and soft-skills learning hubs.
- Inclusive global workplace with opportunities to impact services used by millions of travelers.
About Amadeus
Amadeus builds enterprise software and transaction platforms for the travel industry, including a global distribution system and airline passenger service systems, plus airport and hospitality solutions. It sells to airlines, travel agencies, airports, hotels, and rail operators through long-term contracts, software subscriptions, and transaction-based fees. Founded in 1987 and headquartered in Madrid, it is a public company listed on the Madrid stock exchange.