SENIOR SOLUTIONS ARCHITECT (LatAm)
TransPerfect2 months ago
Remote, AmericasSenior
Responsibilities
- Configure Trial Interactive enterprise software and solutions throughout the implementation lifecycle.
- Design and document customer configurations, solutions, User Requirements Specifications, and Configuration Specifications.
- Serve as the product configuration and domain expert in sales cycles and deliver product and solution demonstrations.
- Support sales with software configurations for demonstrations and responses to RFIs, RFPs, and RFQs.
- Translate customer and prospect business requirements for Operations and Product teams.
- Develop and script product demonstrations and represent the Trial Interactive vision through webinars, seminars, conferences, and account initiatives.
- Participate in SOW reviews and evaluate new business opportunities.
- Train and mentor junior team members, including Project Managers, Configuration Specialists, Business Development staff, and Support staff.
- Create and maintain SOPs in accordance with quality assurance and departmental guidelines.
Requirements
- Bachelor’s degree or equivalent experience.
- At least five years of solutions consulting, software product configuration, or similar experience.
- At least five years of experience in life sciences, eTMF, clinical operations, regulatory, quality, or content management.
- Broad knowledge of technology, tools, and techniques for data and system integration.
- Fundamental understanding of SaaS and cloud-based technology and business models.
- Experience with GxP and software validation processes and regulations.
- Experience with REST APIs, sFTP, JSON, XML, SSO using SAML 2.0, and identity providers such as Okta.
- Strong organization, time management, interpersonal communication, customer engagement, and solution-guidance abilities.
- Strong computer skills, including Microsoft Office and especially Microsoft Excel.
- Previous software development experience with backend technologies such as Python, Java, C#, Node.js, or PHP is desirable but not mandatory.
- Basic shell scripting and regular-expression experience for automating manual content tasks is desirable.
- Two or more years of experience with B2B web applications, business-to-business systems, and mobile apps is a plus.
- Willingness to undertake sustained global business travel of up to 10%.
Benefits
- The role involves global business travel of up to 10%.
About TransPerfect
TransPerfect provides language services and localization technology to enterprises, including translation, interpretation, software and multimedia localization, and AI-enabled workflow automation via its GlobalLink platform. It sells B2B services and SaaS that streamline multilingual content, compliance, and customer support across channels, with specialized practices in gaming, legal, and life sciences. Founded in 1992 and headquartered in New York, the privately held company operates offices worldwide and supports content in more than 200 languages.