1 day ago
Bellevue, WA, USA or Dallas, TX, USAMid Level
H1B sponsor
Base Salary
$90k - $158k/yr
Responsibilities
- Provide high-touch support and extensive troubleshooting for HR support products and services across multiple domains.
- Work on operations and maintenance coding projects primarily using Java and React.
- Support software deployments in staging and production environments.
- Develop tools to support operations and maintenance of HR systems.
- Prepare system and support status reports.
- Collaborate with Product and Technology teams to resolve issues across support-service domains.
- Participate in on-call rotations and respond to production incidents.
Requirements
- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience.
- At least four years of experience working in a Linux/Unix environment.
- At least four years of professional experience troubleshooting, debugging, and supporting technical or production systems.
- At least one year of scripting or coding experience in a modern programming language such as Shell, Python, Ruby, or Java.
- Demonstrated problem-solving and troubleshooting skills for complex, ambiguous issues.
- Experience participating in an on-call rotation and responding to production incidents.
- Preferred: knowledge of distributed or enterprise applications.
- Preferred: experience analyzing and troubleshooting RESTful web API calls.
Benefits
- Comprehensive health insurance including medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans.
- Employee Assistance Program, mental health support, medical advice line, flexible spending accounts, and adoption and surrogacy reimbursement coverage.
- 401(k) matching, paid time off, and parental leave.
- Sign-on payments and restricted stock units may be included in the compensation package.
- The role is located in Dallas, Texas, or Bellevue, Washington.
About Amazon
Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.