Senior Solutions Architect
TransPerfect2 months ago
Remote, WorldwideSenior
Responsibilities
- Configure Trial Interactive enterprise software and solutions throughout customer implementations.
- Design and document software configurations and solutions, including User Requirements Specifications and Configuration Specifications.
- Serve as the product configuration and domain expert in sales cycles by demonstrating products and responding to functional and technical RFI, RFP, and RFQ requirements.
- Develop and script product and solution demonstrations, webinars, seminars, conferences, and account-specific initiatives.
- Translate customer and prospect business requirements for Sales, Operations, and Product teams.
- Participate in SOW reviews and vetting of new business opportunities.
- Train and mentor junior team members, including Project Managers, Configuration Specialists, Business Development staff, and Support staff.
- Create and maintain SOPs in accordance with quality assurance and departmental guidelines.
Requirements
- Bachelor’s degree or equivalent experience.
- At least 5 years of solutions consulting, software product configuration, or similar experience.
- At least 5 years of experience in life sciences, eTMF, clinical operations, regulatory, quality, or content management.
- Broad knowledge of technology, tools, and techniques for data and system integration.
- Understanding of SaaS and cloud-based technology and business models.
- Experience with GxP and software validation processes and regulations.
- Experience with REST APIs, sFTP, JSON, XML, SSO using SAML 2.0, and identity providers such as Okta.
- Strong computer skills, including Microsoft Office and Microsoft Excel.
- Strong interpersonal communication, organization, time management, and customer-facing skills.
- Comfort with sustained global business travel of up to 10%.
- Previous software development experience with Backend, Python, Java, C#, Node.js, or PHP is preferred but not mandatory.
- Basic shell scripting and regular expression experience for automating manual document tasks is preferred.
- At least 2 years of experience with B2B web applications or mobile apps is a plus.
Benefits
- Global business travel of up to 10% is required.
About TransPerfect
TransPerfect provides language services and localization technology to enterprises, including translation, interpretation, software and multimedia localization, and AI-enabled workflow automation via its GlobalLink platform. It sells B2B services and SaaS that streamline multilingual content, compliance, and customer support across channels, with specialized practices in gaming, legal, and life sciences. Founded in 1992 and headquartered in New York, the privately held company operates offices worldwide and supports content in more than 200 languages.