2 days ago
Base Salary
$149k - $282k/yr
Responsibilities
- Partner with enterprise customers to understand technical requirements and business goals.
- Design scalable AI solution architectures and guide customers through production deployments.
- Build integrations, prototypes, and reusable tools that accelerate customer success.
- Lead technical workshops and architecture discussions, and troubleshoot complex production issues.
- Collaborate with Product and Engineering teams to share customer feedback and influence platform enhancements.
- Create documentation, reusable best practices, and technical assets for future deployments.
Requirements
- Bachelor’s degree in Computer Science or a related technical field with 6+ years of relevant experience, or equivalent practical experience.
- Production-grade software engineering experience with Python and/or Java.
- Experience with APIs, distributed systems, cloud platforms, or backend development.
- Experience with AI tools such as Claude Code, Codex, or Cursor.
- Troubleshooting and problem-solving skills across multiple layers of the technology stack.
- Preferred experience deploying or supporting Generative AI, LLM, or Machine Learning applications in production.
- Preferred experience with Kubernetes, cloud infrastructure, observability, or MLOps.
- Preferred experience building customer-facing technical solutions, integrations, reusable developer tools, frameworks, or open-source contributions.
- Consulting, Solutions Engineering, or Technical Customer Success experience in enterprise environments is preferred.
- Ability to work directly with enterprise customers and communicate effectively in fast-paced, ambiguous environments.
- Eligibility to obtain and maintain a U.S. government security clearance if required.
- Must be a U.S. Person as defined in the posting.
Benefits
- Medical, dental, and vision insurance, a 401(k) plan with Cisco matching contributions, paid parental leave, short- and long-term disability coverage, and basic life insurance.
- Employees may be eligible for Cisco restricted stock unit grants.
- Paid holidays, floating holiday, birthday and year-end shutdown time, wellness days, vacation or flexible vacation time, sick time, and additional family emergency leave subject to policy and eligibility.
- Optional 10 paid volunteer days per full calendar year.
- Non-sales employees may be eligible for annual bonuses subject to Cisco policies.
- The application window is expected to close on 12/29/2026.
- The role involves work in U.S. Government classified environments and may require work on U.S. soil.
Tech Stack
Categories
Forward Deployed
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.