1 day ago
Bengaluru, IndiaStaff+
Responsibilities
- Drive modernization, refactoring, interface enablement, and migration of mission-critical mainframe applications for telecom clients.
- Design and review scalable mainframe solutions aligned with telecom requirements, performance goals, regulatory compliance, and operational continuity.
- Coordinate day-shift console operations, including system-health monitoring, batch-job scheduling, operational commands, incident response, and production support.
- Oversee mainframe code changes and configuration updates while coordinating reliable deployments with cross-functional teams.
- Assess technical risks involving performance, data integrity, and business disruption, and define mitigation strategies for billing and provisioning systems.
- Improve monitoring, alerting, incident-response playbooks, and root-cause analysis practices to strengthen operational resilience.
- Document mainframe and console procedures, facilitate collaboration across technical and business teams, and mentor peers on modernization patterns and tools.
- Champion secure coding and data-protection practices while enabling safe exposure of core mainframe services to modern digital channels.
Requirements
- Seven to nine years of professional experience working with mainframe technologies in complex enterprise environments.
- Substantial experience with telecom systems handling high-volume transactions and customer data.
- Strong hands-on expertise in mainframe modernization, including application refactoring, interface enablement, platform optimization, and migration planning.
- Advanced capability in core mainframe operations, including batch scheduling, performance tuning, resource allocation, console monitoring, system-message interpretation, and operational commands.
- Strong telecom-domain knowledge covering network services, billing workflows, customer provisioning, and service assurance.
- Strong communication, problem-solving, stakeholder collaboration, and technical leadership abilities.
Benefits
- Hybrid work arrangement with day-shift delivery and console operations.
- No travel is required.
Categories
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.