16 hours ago
Sunnyvale, CA, USAMid Level
H1B sponsor
Responsibilities
- Manage and support software releases in non-production test environments before go-live.
- Troubleshoot environment drift, data setup issues, and system problems.
- Triage critical system issues and coordinate incident response for rapid service restoration.
- Deploy proactive monitoring and improve automation, optimization, and operational efficiency.
- Conduct root cause analysis and communicate technical problems to non-technical stakeholders.
- Coordinate engineering, QA, UAT, and DevOps teams to ensure test environment readiness.
Requirements
- At least 4 years of experience in software engineering, application support, DevOps, or SRE, including incident, change, and problem management using an enterprise ITSM tool.
- Proficiency in Java, Scala, or other object-oriented programming languages for technical analysis and independent debugging.
- Hands-on experience with Splunk or other monitoring and observability tools.
- Working experience with RDBMS, PL/SQL, and cloud infrastructure such as AWS.
- Strong analytical and problem-solving skills during high-pressure outages.
- Bachelor's degree or higher in Computer Science or a related STEM field, or related work experience.
- Preferred experience with cloud infrastructure such as AWS, Unix shell scripting, and eCommerce platforms.
About Apple
Apple designs and sells consumer electronics, software, and services for consumers and professionals worldwide, including iPhone, Mac, iPad, Apple Watch, and AirPods, plus platforms like iOS/macOS and services such as the App Store, iCloud, Music, and TV+. Its business combines device sales with services and subscriptions and in-house silicon design. Founded in 1976, Apple is headquartered in Cupertino, California, and trades on NASDAQ as AAPL.