Responsibilities
- Design, develop, deploy, and enhance ServiceNow solutions.
- Develop technology solutions that integrate with business processes and systems.
- Build and maintain ServiceNow integrations with external applications and platforms.
- Support application performance analysis and capacity planning.
- Review functional, security, integration, performance, quality, and operational requirements.
- Assess new technologies and estimate new features.
- Contribute to technical proofs of concept and forums and share knowledge across the team.
- Develop customised ServiceNow portal pages, reusable components, and platform upgrade assessments or tests.
Requirements
- Strong hands-on ServiceNow development and implementation experience.
- Knowledge of ServiceNow ITSM, including Incident, Problem, and Change Management.
- Knowledge of ServiceNow CSM, administration, implementation, integrations, and upgrades.
- Experience with Script Includes, Client Scripts, Business Rules, Scheduled Jobs, UI Policies, UI Actions, Update Sets, and Import Sets.
- Experience with REST APIs, JSON, JavaScript, AngularJS, and XSLT.
- Experience with CMDB discovery tools and third-party integrations.
- Experience with CI/CD and test automation using Bamboo, Git, and Jira.
- Experience integrating ServiceNow with external applications using REST, web services, or microservices.
- Experience developing customised ServiceNow portal pages and creating reusable ServiceNow components is valuable.
Benefits
- Permanent full-time employment.
- Based in Sydney or Melbourne.
- Performance-related pay.
- Access to thousands of learning programs.
- Opportunities to work across the employer's global presence in 22 countries.
- Purchased annual leave scheme.
- Additional Telstra day off.
- Additional 30% discount on Telstra products and services.
- Laptop, mobile phone, and paid mobile plan provided.
Tech Stack
Categories
About Telstra
We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well. And that’s why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection. Be first to know about Telstra news, advice and offers, as well as updates on our people and partners: tel.st/subscribe