about 2 hours ago
Berlin, GermanyMid Level / Senior
Responsibilities
- Expand and maintain the Salesforce Sales Cloud and Service Cloud.
- Provide support and advice to Salesforce users in sales, service, and back office.
- Design, develop, and implement technical solutions for business requirements.
- Monitor and analyze support requests from internal Salesforce users.
- Document changes to the CRM system and manage quality assurance.
- Develop ideas for continuous improvement of the CRM system.
- Manage CRM data according to technical and security requirements.
- Make CRM data available through reports, dashboards, and exports.
Requirements
- At least two years of practical experience with Salesforce Sales Cloud and/or Service Cloud.
- Salesforce certifications such as Salesforce Administrator and/or Salesforce Platform App Builder are preferred.
- Familiarity with declarative configuration of Salesforce, including Salesforce Flows and Lightning Apps.
- Strong analytical skills and experience with data quality and management.
- Ability to communicate effectively with various stakeholders.
- Fluency in German and English (minimum C1).
- Experience with agile methodologies like Scrum or Kanban.
Benefits
- Competitive salary package with an additional bonus.
- Hybrid work model with three days in the office and 30 vacation days per year.
- Opportunity to work abroad for 10 days a year.
- Support for relocation processes and attractive relocation packages.
- Access to employee benefits like a Plus membership for finding new housing.
- Monthly learning time and online courses for career development.
- Support for childcare and a family service.
- Subsidies for public transport or job bikes.
- Commitment to sustainability and diversity initiatives.
- Comprehensive health and wellness programs.