2 months ago
Asunción, ParaguayMid Level
Responsibilities
- Integrate Infobip products into customer systems through custom-scripted APIs, SFTP, CPaaS, SaaS services, and other solutions.
- Gather technical requirements and design technical solutions and service integration plans.
- Conduct customer demos, proofs of concept, and solution integration enablement sessions.
- Deliver detailed technical documentation and meeting-minute summaries.
- Handle technical and security questionnaires.
- Support customer product proposals, deployments, connectivity, integrations, and improvements to existing implementations.
- Ensure customer satisfaction and help deliver projects on time, within scope, and within budget.
- Collaborate with regional, sales, technical, and project teams and assist project leads.
- Identify innovative use cases for Infobip products and solutions.
Requirements
- Strong knowledge of the technical aspects of Infobip products and solutions.
- Understanding of customer businesses, industry trends, competition, and applicable Infobip products.
- Ability to build relationships with sales and technical teams and support customer implementations.
- Intermediate understanding of project management and ability to perform project-related tasks.
- Ability to consult with senior engineers, Solution Architects, and Solution Managers on assigned projects.
Benefits
- Financial rewards, performance-driven bonuses, regular reviews, and compensation aligned with experience and market standards.
- Flexible hybrid work arrangements, remote work options, and flexible working hours subject to local regulations.
- Employee Stock Ownership Plan with access to stock options.
- Time off, special leave days, and work-life balance and well-being support.
- Internal mobility, upskilling, mentorship, onboarding, and training programs.
- Short- and long-term international mobility opportunities in global hubs.
Categories
Solutions Engineering
About Infobip
Infobip builds a full-stack cloud communications platform for enterprises and mobile operators, offering APIs and SaaS tools for A2P SMS, WhatsApp, RCS, voice, email, two-factor authentication, and mobile identity. It monetizes through usage-based CPaaS and subscriptions for omnichannel engagement, chatbots, and customer service solutions. Founded in 2006 and headquartered in London, the privately held company operates from 70+ offices across six continents.