Lead Software Engineer - Reliability & Support
JPMorgan ChaseResponsibilities
- Design, develop, troubleshoot, review, and debug secure, high-quality production software.
- Improve operational stability by identifying and automating remediation of recurring application and system issues.
- Lead adoption and validation of enterprise-authorized AI-assisted coding, review, testing, troubleshooting, and automation practices.
- Coach engineers on responsible AI use, including data sensitivity, secure handling of inputs and outputs, correctness, performance, and security validation.
- Monitor and support applications across infrastructure and functional areas.
- Manage incidents and problems and participate in change review and approval processes.
- Lead evaluation sessions with vendors, startups, and internal teams on architectural designs and technical capabilities.
Requirements
- Formal training or certification in software engineering concepts and at least 5 years of applied experience.
- Experience with applications or infrastructure in large-scale technology environments spanning on-premises and public-cloud systems.
- Knowledge of Kubernetes and Amazon Web Services.
- Experience with ServiceNow and Jira Service Desk or comparable ticketing systems.
- Experience developing, debugging, and maintaining code using modern programming languages and database query languages.
- Experience leading the effective use of approved AI-assisted software development tools and validating their outputs for correctness, performance, and security.
- Strong understanding of responsible AI practices, application resiliency, security, monitoring, incident and problem management, change approval, and agile delivery practices.
- Working knowledge of Geneos, ServiceNow, Grafana, Splunk, DynaTrace, Oracle, cloud platforms, and Java applications.
Tech Stack
Categories
About JPMorgan Chase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.