23 hours ago
Singapore (city not specified)Senior
Responsibilities
- Lead the architectural design and evolution of Coupon Platform infrastructure.
- Ensure high availability, resilience, and scalability during extreme promotional traffic spikes.
- Serve as the primary technical authority and drive adoption of Service Mesh, GitOps, and AI-driven operations.
- Define and own platform-wide Service Level Objectives and error budgets.
- Lead capacity forecasting and infrastructure cost optimization aligned with business growth and ROI.
- Architect and migrate large-scale platforms through cloud migrations, microservices transitions, or infrastructure re-platforming.
- Design observability frameworks and use AI/LLM-driven operations to synthesize telemetry, automate incident remediation, and provide predictive insights.
- Lead cross-team initiatives, build consensus, and manage technical debt while communicating technical risks and opportunities to senior leadership.
Requirements
- 10+ years of experience in SRE or Systems Engineering.
- At least 5+ years in a lead or principal role managing large-scale, mission-critical distributed systems.
- Demonstrated success architecting and migrating large-scale platforms.
- Deep expertise in distributed systems design, performance analysis, and troubleshooting complex inter-service dependencies.
- Strong cross-team leadership, consensus-building, and technical debt management abilities.
- Exceptional stakeholder management and ability to translate technical challenges into business risks and opportunities.
- Expert proficiency in Java, Kotlin, and at least one scripting language such as Python or Go.
- Advanced Kubernetes internals, Istio or Service Mesh, and GCP or private cloud architecture experience.
- Experience with high-throughput, low-latency data stores including Cassandra, Redis, or MySQL.
- Ability to design comprehensive observability frameworks using Prometheus, Grafana, ELK, or OpenSearch.
- Experience with Terraform, Ansible, and GitOps workflows.
- Ability to leverage AI/LLM-driven operations for telemetry analysis, automated remediation, and predictive insights.
Tech Stack
AnsibleApache CassandraGoGoogle Cloud PlatformGrafanaIstioJavaKotlinKubernetesMySQLPrometheusPythonRedisTerraform
Categories
DevOpsSite Reliability
About Rakuten
Rakuten Group builds e-commerce marketplaces, financial services (credit cards, payments, banking, securities), and digital/communications offerings for consumers and merchants worldwide. It monetizes through transaction fees, financial services income, advertising, and mobile subscriptions; flagship businesses include Rakuten Ichiba, Rakuten Card, and Rakuten Mobile. Founded in 1997 and headquartered in Setagaya, Tokyo, the company is publicly listed on the Tokyo Stock Exchange and operates across many countries and regions.