Senior Site Reliability & Performance Engineer
DXC Technology3 days ago
Charleston, SC, USASenior
Responsibilities
- Lead troubleshooting and resolution of complex production reliability and performance issues.
- Analyze applications end-to-end to identify bottlenecks, failures, latency, and scalability issues.
- Drive reliability improvements through SLIs/SLOs, monitoring, automation, runbooks, and incident-reduction initiatives.
- Use metrics, logs, traces, and observability platforms to identify root causes and validate fixes.
- Perform and guide performance profiling, load and stress testing, capacity planning, CPU and memory analysis, database and query tuning, and latency analysis.
- Support enterprise applications across Java, .NET, web/UI technologies, and legacy platforms in AWS, Azure, and GCP environments.
- Lead or participate in critical incident response, root-cause analysis, and post-incident reviews.
- Partner with application, infrastructure, architecture, operations, and customer-facing teams to implement durable solutions.
- Drive measurable improvements in application performance, availability, incident recurrence, and MTTR.
Requirements
- 7+ years of relevant software engineering, SRE, performance engineering, production engineering, or application reliability experience.
- Strong hands-on experience troubleshooting complex enterprise applications in production environments.
- Strong knowledge of performance engineering, including profiling, latency analysis, load and stress testing, capacity planning, and performance tuning.
- Experience with AWS, Azure, or GCP.
- Experience supporting enterprise applications such as Java, .NET, web/UI applications, APIs, or distributed systems.
- Strong experience with observability and monitoring tools such as Dynatrace or similar platforms, including analysis of metrics, logs, and traces.
- Strong understanding of incident management, root-cause analysis, production readiness, and reliability practices.
- Experience troubleshooting across application, database, infrastructure, network, and integration layers.
- Mainframe or COBOL experience is valuable, particularly for environments integrating legacy and modern applications.
- Strong technical leadership and ability to operate independently during high-impact production incidents.
- Excellent English communication skills for explaining complex technical issues to technical and non-technical stakeholders.
- Must be legally authorized to work in the United States without current or future employer sponsorship.
Benefits
- Employees living within 25 miles of a DXC office are expected to work onsite at least two days per week.
- The work model emphasizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
- DXC provides an inclusive work environment and reasonable disability accommodations.
Tech Stack
Categories
Site Reliability
About DXC Technology
DXC Technology is a public IT services and consulting company that runs and modernizes mission-critical systems for large enterprises and governments. It provides managed services, cloud migration and operations, cybersecurity, application development, and industry BPS, monetizing through long-term outsourcing and consulting engagements. Formed in 2017 from the merger of CSC and HPE Enterprise Services, DXC is headquartered in Ashburn, Virginia and trades on the NYSE as DXC.