Cisco

Technical Systems Engineer

Cisco
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3 days ago
Hounslow, United KingdomSenior

Responsibilities

  • Architect and develop self-service portals and automated workflows for Email, Microsoft 365, and Google ecosystems.
  • Integrate AI capabilities and Model Context Protocol servers to create intelligent self-healing systems.
  • Design and maintain secure, scalable full-stack applications with intuitive user experiences.
  • Implement CI/CD pipelines to automate engineering and operational processes.
  • Integrate Microsoft Graph API, Google APIs, enterprise platforms, databases, and secure authentication systems.
  • Collaborate with cross-functional teams to translate operational requirements into scalable technical solutions and eliminate manual bottlenecks.
  • Guide technical design and drive engineering best practices as a senior individual contributor.

Requirements

  • Bachelor’s degree and 7 years of related experience, master’s degree and 4 years of related experience, PhD and 1 year of related experience, or equivalent work experience.
  • Knowledge of Microsoft 365, Google Workspace, cloud platforms, email technology, Microsoft Purview, and Microsoft Defender.
  • Proven full-stack software engineering experience building scalable web applications and enterprise service APIs.
  • Experience building AI-based self-service portals using Retrieval-Augmented Generation and prompt engineering.
  • Proficiency with Python, FastAPI, Node.js, TypeScript, and React.
  • Experience integrating Microsoft Graph API and Google APIs and implementing secure OAuth 2.0 and Entra ID authentication.
  • Understanding of MongoDB, PostgreSQL, Oracle, MS SQL, REST, and JDBC API integration.
  • Preferred experience with AI agent orchestration, Model Context Protocol servers, highly available distributed cloud applications, PowerShell, Bash/Shell scripting, AI coding assistants, and infrastructure-as-code tools.
Cisco

About Cisco

10,000+ employees

Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.

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