1 day ago
Durham, NC, USAMid Level
H1B sponsor
Base Salary
$129k - $185k/yr
Responsibilities
- Administer and automate network-management architecture using ServiceNow, Splunk, and Cisco technologies.
- Write and optimize Splunk SPL queries and create custom alerts, dashboards, and reports for proactive monitoring and incident response.
- Manage and support compute, virtualization, container, and multi-cloud environments, including Cisco UCS, HyperFlex, VMware, Microsoft, Kubernetes, and AWS.
- Use Python, Ansible, Terraform, orchestration, and virtualization technologies to automate customer infrastructure.
- Build and review high-level designs, low-level designs, implementation plans, and change-management plans.
- Diagnose and resolve complex operating-system, hardware, network, software, and outage issues.
- Lead server administration, patching, software distribution, security configuration, compliance reporting, and system-health reporting.
- Support customer delivery teams and strategic consulting engagements and mentor junior engineers.
Requirements
- Bachelor’s degree and 4+ years of professional experience.
- Hands-on experience with Splunk and ServiceNow.
- Linux administration or hands-on Linux experience, including Alma or CentOS.
- Experience with software programmability, automation, orchestration, and/or virtualization technologies, including Python, Ansible, or Terraform.
- Experience with ITIL-aligned customer-support processes.
- Preferred: experience with Cisco UCS, HyperFlex, VMware, Microsoft, Kubernetes, and other Cisco technologies.
- Preferred: experience integrating firewalls, IPS, load balancers, or WAN optimizers into data-center solution designs.
- Preferred: experience building and reviewing infrastructure design and implementation documentation.
- Preferred: ability to mentor junior engineers and lead high-visibility strategic consulting engagements.
Benefits
- Hybrid work arrangement for candidates local to RTP.
- Starting salary range of $128,600.00 to $184,900.00, excluding incentive compensation, equity, and benefits.
- Medical, dental, and vision insurance, 401(k) with Cisco matching contribution, paid parental leave, disability coverage, and basic life insurance, subject to eligibility.
- Potential eligibility for Cisco restricted stock units and annual bonuses for non-sales roles.
- Paid holidays, floating holiday, birthday leave, year-end shutdown, wellness days, vacation or flexible vacation, sick time, family emergency leave, and optional paid volunteer days.
Tech Stack
Categories
Site Reliability
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.