6 days ago
San Jose, CA, USAMid Level
H1B sponsor
Base Salary
$110k - $218k/yr
Responsibilities
- Investigate, fix, and prevent software defects and customer-impacting issues across the NC2 platform.
- Maintain and improve cloud infrastructure for reliability, scalability, security, performance, and operational readiness.
- Resolve escalated customer and production issues in partnership with Support and engineering teams.
- Troubleshoot distributed systems, cloud infrastructure, networking, storage, compute, platform services, deployments, upgrades, migrations, and lifecycle operations.
- Reproduce issues, isolate root causes, and deliver workarounds, corrective actions, and production-quality fixes.
- Develop automation, diagnostic utilities, and serviceability tools that improve observability, debuggability, and operational efficiency.
- Analyze logs, metrics, traces, system behavior, and code to identify bottlenecks and failure modes.
- Collaborate on test coverage, release quality, reliability, field readiness, design decisions, incident follow-ups, and technical documentation.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, or a related field with 2–4 years of relevant industry experience, or a master’s degree with 1–2 years of relevant industry experience.
- Strong programming experience, including Python.
- Ability to debug and troubleshoot complex software systems using code, logs, metrics, and traces.
- Hands-on Splunk experience for log analysis, search, correlation, dashboards, alerting, incident investigation, and root-cause analysis.
- Understanding of Linux/Unix environments, operating-system concepts, networking, and distributed systems.
- Hands-on knowledge of AWS and Azure networking, including VPCs/VNets, subnets, route tables, security groups, network security groups, network ACLs, load balancers, DNS, private endpoints, peering, and VPNs.
- Experience supporting enterprise software, cloud platforms, infrastructure services, or highly available systems across AWS and Azure.
- Experience troubleshooting cloud connectivity and infrastructure across compute, Kubernetes, networking, identity, storage, and platform services.
- Experience with managed Kubernetes services such as AWS Elastic Kubernetes Service (EKS) or Azure Kubernetes Service (AKS).
- Understanding of KVM, VMware, and Hyper-V virtualization technologies.
- Familiarity with distributed data management and clustered, high-performance, fault-tolerant systems.
- Automation, diagnostic tooling, or operational-utility experience is a plus.
- Strong written, verbal, cross-functional collaboration, customer communication, ownership, curiosity, and ability to work in a fast-paced environment.
Benefits
- Hybrid work arrangement with remote and in-person collaboration; in applicable locations, employees are expected to work onsite at least three days per week.
- Benefits may include medical, financial, and other benefits, 401(k) eligibility, vacation, sick time, and parental leave.
- The total compensation package may include a sign-on bonus, restricted stock units, and discretionary awards.
- The position is at-will, and the posting application deadline is 40 days from the posting date, subject to earlier removal or extension.
About Nutanix
Nutanix is a global leader in cloud software, offering organizations a single platform for running apps and data across clouds. With Nutanix, companies can reduce complexity and simplify operations, freeing them to focus on their business outcomes. Building on its legacy as the pioneer of hyperconverged infrastructure, Nutanix is trusted by companies worldwide to power hybrid multicloud environments consistently, simply, and cost-effectively. Learn more at www.nutanix.com or follow us on social media @nutanix.