Senior Architect ServiceNow (ITRF) (m/w/x)
ZEISS Group2 months ago
Munich, GermanySenior
Responsibilities
- Develop tailored ServiceNow solutions with process owners and the product owner.
- Maintain high platform standardization and prevent technical debt.
- Advise ZEISS internal business units with functional and technical expertise.
- Support the capture and analysis of requirements.
- Apply AI technology knowledge to improve services efficiently.
- Align solution designs with business requirements, governance, and compliance obligations.
- Manage or contribute to ServiceNow implementation projects and integrations with third-party systems.
- Contribute as an important member of the DevOps product team.
Requirements
- Completed degree in computer science or a comparable field.
- Relevant professional experience and demonstrable success as a ServiceNow Solution Architect or Business Analyst in relevant ServiceNow products.
- Demonstrable experience managing ServiceNow implementation projects.
- Experience integrating third-party systems using different integration technologies.
- A background as a ServiceNow or full-stack developer is advantageous.
- Practical experience integrating AI technologies is desirable.
- ITIL Foundation certification is required.
- Project management certification is advantageous.
- Experience in agile work environments and agile or hybrid project methods.
- Strong teamwork, goal orientation, structured working style, and ability to work independently.
Categories
Solutions Engineering
About ZEISS Group
ZEISS Group develops and sells optics and optoelectronics for semiconductor makers, manufacturers, clinicians, researchers, and consumers, spanning lithography systems, industrial metrology, medical devices, microscopes, and eyeglass and camera lenses. Founded in 1846 and headquartered in Oberkochen, Germany, the company is wholly owned by the Carl Zeiss Foundation. It operates globally and generates around €12 billion in annual revenue across segments including Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology, and Consumer Markets.