Solution Architect - (Healthcare/Life Sciences or Financial Services)
InformaticaResponsibilities
- Serve as a trusted advisor and Salesforce product and platform expert for complex enterprise customers.
- Lead one or more customer engagement workstreams and drive program vision, execution, and business outcomes.
- Conduct discovery sessions, define business requirements, write user stories, and create system and functional designs.
- Document business processes and wire-frame system designs using process-flow diagrams, UML, and sequence diagrams.
- Manage risks, resolve root causes, remove roadblocks, and negotiate solutions with customers and third-party partners.
- Review and correct project or program direction, approaches, and artifacts to keep solutions on track, extendable, and maintainable.
- Guide customers and colleagues in deploying emerging technologies and agentic delivery approaches.
- Present complex concepts and recommendations to stakeholders across business and technical roles.
Requirements
- Solution Architect level: 7+ years of relevant experience on enterprise-level projects across the full lifecycle and 1+ year of regulated-industries experience.
- Senior Solution Architect level: 10+ years of relevant experience on enterprise-level projects across the full lifecycle and 3+ years of regulated-industries experience.
- Director, Solution Architect level: 14+ years of relevant experience on enterprise-level projects across the full lifecycle and 5+ years of regulated-industries experience.
- Extensive experience configuring and customizing the Salesforce platform.
- Expert experience defining system architecture landscapes, identifying gaps, and delivering comprehensive solutions for desired business outcomes.
- Experience with AI toolchains such as Claude, Cursor, and Elements Cloud.
- Strong experience with discovery, requirements definition, user stories, system designs, business-process documentation, and process or sequence diagrams.
- Strong written, verbal, presentation, communication, problem-solving, and stakeholder-management skills.
- Experience working on large-scale enterprise implementations with multiple workstreams.
- Bachelor’s degree or foreign equivalent in technology, engineering, or a related quantitative discipline, or equivalent demonstrable work experience.
- Preferred: agile business-outcome delivery, customer or partner success stories, relevant Salesforce certifications and accreditations, consulting experience, and Veeva or Financial Services Cloud experience.
Benefits
- Travel may be required up to 50%.
- Salesforce provides benefits and resources intended to support balance and well-being.
- Reasonable accommodations are available during the application or recruiting process.
- For Ontario-based roles, the stated base salary range is CAD 115,200 to CAD 165,200 annually, excluding bonuses, incentives, equity, and benefits.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com