Solutions Engineer - APAC
FingerprintResponsibilities
- Partner with Sales Executives to drive complex technical sales cycles from discovery through evaluation and close.
- Attend customer discovery, requirements-gathering, and technical calls to identify customer pain points.
- Translate customer requirements into Fingerprint-based solutions and demonstrate their value.
- Lead proof-of-value integrations with customer technology stacks.
- Develop demos that show how customers can use Fingerprint to enhance their businesses.
- Respond to RFPs, RFQs, and RFIs.
- Present at conferences and represent Fingerprint’s solutions.
- Address customer issues, support customer satisfaction, and act as a trusted advisor.
- Collaborate with sales, marketing, account executives, and internal stakeholders to improve the sales process.
Requirements
- 3-6 years of relevant experience in pre-sales, solutions engineering, or technical consulting.
- Located in the APAC region.
- Strong proficiency in JavaScript and the ability to understand and troubleshoot technical implementations.
- Working knowledge of SQL for querying and interpreting data.
- Excellent technical presentation and demonstration skills.
- Ability to identify customer pain points and translate customer requirements to internal stakeholders.
- Customer-focused, collaborative, self-starting, and strong in problem-solving.
- Proficiency with macOS and comfort working remotely with Slack, Google Workspace, and Zoom.
- Must be authorized to work from the home location; Fingerprint does not sponsor visas.
Benefits
- 100% remote work arrangement.
- Employees may work from almost any country, subject to country restrictions and work authorization requirements.
- Inclusive work environment focused on respecting and valuing diverse experiences and backgrounds.
Tech Stack
Categories
About Fingerprint
Fingerprint delivers an immediate, high-resolution view of visitor intent. Our device intelligence platform distinguishes good visitors from bad actors in real time, no matter if they’re human, bots, or agents — giving fraud teams a deeper understanding of their visitors so they can recognize threats and stop attacks fast. We identify over 1 billion unique devices every month. Over 6,000 companies, including innovators like Dropbox, checkout.com, and NeuroID, use Fingerprint every day to recognize high-risk activity in real time, prevent fraud attacks, and deliver frictionless user experiences. We are a globally dispersed, 100% remote company with a strong open-source focus: Our flagship open-source project, FingerprintJS, has 26,000 stars on GitHub. We have raised $77M in funding, and are backed by Craft Ventures, Nexus VP, and Uncorrelated Ventures.