Staff Forward Deployed Engineer
Hims & Hers3 months ago
Base Salary
$190k - $240k/yr
Responsibilities
- Embed with business teams for sustained periods to understand their day-to-day operations.
- Map current workflows and identify time, handoff, rework, and manual-effort bottlenecks.
- Prioritize AI opportunities in partnership with business teams.
- Build and ship production AI-powered workflows hands-on with teams and the AI platform.
- Turn successful solutions into reusable capabilities for the broader organization.
- Measure success through business outcomes such as revenue generated, cost saved, cycle time reduced, and manual work eliminated.
- Translate between technical and business stakeholders and produce actionable documentation and findings.
Requirements
- 8+ years of professional software engineering experience.
- Strong hands-on coding skills and experience delivering production systems across complex codebases.
- Strong Python skills plus backend or full-stack depth in Node.js, Kotlin, Java, Go, React, TypeScript, or mobile development.
- Experience with AWS, Docker, Kubernetes, CI/CD workflows, and SQL.
- Working knowledge of LLMs and agentic patterns, including prompt engineering, tool use, RAG and retrieval, context management, evaluation and observability, and agent orchestration with MCP, LangChain, or similar frameworks.
- Ability to become productive quickly in unfamiliar codebases and business domains.
- Excellent communication and collaboration skills across technical and business teams.
- Preferred experience extracting structure from unstructured data with LLMs.
- Preferred familiarity with n8n, Zapier, Temporal, or similar workflow automation tools.
- Preferred familiarity with process mining or workflow analysis, including event logs, process discovery, and BPMN.
Benefits
- Flexible/remote work approach
- Unlimited PTO, company holidays, and quarterly mental health days
- Medical, dental, vision, and parental leave benefits
- Employee Stock Purchase Program (ESPP)
- 401k with employer matching contribution
- Offsite team retreats
- Full-time employment with equity compensation
Categories
AI ApplicationsForward Deployed
About Hims & Hers
Hims & Hers operates a direct-to-consumer telehealth and pharmacy platform for men’s and women’s health, offering online visits, prescriptions, and over‑the‑counter products for conditions like hair loss, sexual health, dermatology, and mental health. It monetizes through subscriptions and product sales, with nationwide shipping and affiliated providers and pharmacies. Founded in 2017 and headquartered in San Francisco, the company went public on the NYSE under the ticker HIMS in 2021.