Mark43

DevOps Engineer, DevEx

Mark43
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5 months ago
Remote, Worldwide or New York, NY, USASenior

Base Salary

$140k - $170k/yr

Responsibilities

  • Own and evolve Mark43’s internal developer platform for reliability, scalability, and developer productivity.
  • Build self-service platform capabilities including Infrastructure-as-Code modules, GitOps workflows, golden paths, and onboarding templates.
  • Reduce friction in local development, CI/CD pipelines, deployments, and debugging workflows.
  • Design and optimize pipeline-as-code systems to improve build performance, reliability, and feedback cycles.
  • Drive adoption of GitOps and Infrastructure as Code best practices across the organization.
  • Lead operational-excellence initiatives involving reliability, resilience, and incident response.
  • Partner with Product, Engineering, and Security teams to align platform capabilities with business needs.
  • Own and deliver large cross-team platform initiatives that influence how engineers build and operate software.
  • Participate in a shared on-call rotation supporting critical infrastructure.

Requirements

  • At least five years of experience in Platform Engineering, DevOps, and/or Developer Experience.
  • Strong experience with AWS and cloud-native architectures.
  • Deep experience with Kubernetes and containerized systems.
  • Strong experience with Terraform-based Infrastructure as Code and GitOps tools such as ArgoCD.
  • Experience building and optimizing CI/CD systems and pipeline-as-code workflows.
  • Ability to improve developer experience and platform usability at scale.
  • Strong systems thinking across reliability, cost, and developer velocity.
  • Understanding of security and compliance best practices in cloud environments.
  • Preferred experience defining SLOs, alerting strategies, and instrumentation practices.
  • Preferred familiarity with developer platforms, modern build systems, local development environments, devcontainers, Docker workflows, Tilt, or Skaffold.
  • Preferred exposure to FinOps and cost optimization.
  • Preferred experience integrating AI or LLM capabilities into developer workflows, including AI-assisted debugging, incident triage, automated incident summaries, or developer assistants.
  • Knowledge of compliance and data governance requirements in regulated environments.

Benefits

  • Remote-friendly work arrangement for candidates in approved U.S. states, Canada, and the UK
  • Comprehensive benefits package
  • Bonus and equity opportunities
  • Collaborative culture across Platform, Product, Engineering, Security, and Technical Services
  • Career growth and recognition for impact

Tech Stack

Categories

Mark43

About Mark43

201-500 employees

Mark43 brings modern technology to enhance public safety, making state, local and federal agencies faster, smarter, and their communities safer. Our integrated Records Management System, Computer-Aided Dispatch, and Data Analytics form the backbone of a unified, real-time public safety operating platform to streamline workflows, improve response times, and foster collaboration. Trusted by over 290 agencies, Mark43 increases effectiveness and efficiency amid rising demands and limited resources. By supporting first responders with innovative tools, AI technology, and a strong cybersecurity foundation, Mark43 equips public safety agencies to address the challenges of today and tomorrow. Visit www.mark43.com for more information or to request a demo.